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Contact FBI Customer Service

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Contacting FBI Customer Service Center

The FBI is a US government agency that investigates terrorism, cyber attacks, gangs, fraud and more. Many of the jobs held and completed by the FBI are not open for public discussion, but anyone has the opportunity to contact the FBI customer service department in regards to leads and other questions and comments.

Contact Info:

Phone Contact Numbers

It should be assumed that all government offices operate on regular business hours.

  • FBI Headquarters Washington, DC: 1-202-324-3000
  • Major Case Contact Center: 1-800-225-5324
  • National Center for Disaster Fraud: 1-866-720-5721
  • Center for Missing and Exploited Children: 1-800-THE-LOST
  • Cyber Tip Line: 1-800-843-5678

Mailing Address

If you choose to contact the FBI by mail there is a good chance your letter will be read, but there is no guarantee you will receive a response. Responses may be granted for tips and/or leads that are relevant to an investigation.

FBI Headquarters
935 Pennsylvania Ave. NW
Washington, DC 20535-0001

Or

Contact the local FBI office in your area. You can search for a local field office by visiting the Contact Us page for Local FBI Offices.

Other contact mailing addresses for departments associated with the FBI include:

National Center for Disaster Fraud
Baton Rouge, LA 70821-4909

Official Website

If you visit http://www.fbi.gov you can learn more about the job the FBI plays in the US government. The site also offers games and fun interactive informative modules for visitors to learn more about the FBI.

Customer Service Email

We found several email addresses for the FBI and departments operating under the FBI. The main means of contacting the customer service is the FBI Tips and Public Leads form https://tips.fbi.gov/.

Other email addresses listed on the website include:

National Center for Disaster Fraud: disaster@leo.gov

Make sure to include a valid email address with your communication. If the FBI wants to get in contact with you a valid email address will be required. You can also choose to add other contact information like your mailing address and phone number if desired.

Our Experience

We chose not to contact the FBI customer service line by phone for obvious reasons. If you’ve contacted the FBI customer service department we’d love to hear your story and so would our readers. Leave a comment below with your FBI experience. Few people have direct contact with the FBI so tell us your story so we can tell others.

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9 Comments on “Contact FBI Customer Service
  1. My Social Injustices:

    Apparently, my personal information and my postings on the internet have been stolen. I did not realize this until later on that I am a victim of frauds.
    Most recently, I realized that my GoldenOne check/debit card information have been stolen. I found this out when I tried to use my debit card at the ATM machine. It sent a fraud alert to my bank or credit union. The last place I remember using it was at the acupuncture/massage place on Broadway in downtown Los Angeles. I thought that some of the things they did were not quite right. For example, asking me personal information and then getting on the phone and relaying the information on the phone. They began using electrodes for my acupuncture therapy and touched my pelvic area which I thought was inappropriate. I was foolish enough to give them money through my debit card which they could have easily stolen my information.
    My other complaint is that people are taking credit for my essays that I have posted on-line. Please do not steal someone else’s work and past them off as your own.
    I have already reported it to the Los Angeles Police Department that I have tossed important documents, my old CA driver’s license and cell phone with SIMs attached in the trash can. I don’t know who would want to steal my profile or information, but apparently this is possible.
    Please stop identity theft. You will be surprised to find out who may be stealing what or conducting illegal activities that will hurt others.

  2. Today, June 24 from 1-800-789-8045 an man names Officer John Black called me and said he was doing a Federal Investigation and he had complaints for me from 3 people. I called back because I could barely hear him. An Officer William Parker answered this time, also with an accent and noise in background.
    When I told him I think this is a scam, he got angry and asked who told me it was a scam. He then cursed me and I hung up.
    I am a senior and wish to report this to the FBI. Please confirm that this has reached them.

  3. I have a case with Henry county police department case #14-008489 , I have move to the stay inn &suites address 7465 Davidson pkwy.south Stockbridge GA 30281 room 347 I am staying here for the last 3 month I told management someone is entering my room,yesterday 9/22/2014 about 3pm I was in my room when I started to get a high sent in my room I past out on the bed 40 mins later I jump up with marks on my arm and my dead bolt was up I am asking you to looking to my case this is going on for some time now.over one year ago I reach out of help to the president,united nations and various embassies for help so far not a thing have don the is going own over 5 years.this is Vero s group please help me.no one is above the law.

  4. SI MAY GREAT SOME UPON IN MN MAIL WHITH SECURE IM STUNDENT RESCHEACH PHONE CELLULAIR IN SOUTH AFRICA I USE MN MAIL FOR GREAT WORLD BUT SO CONFUSE BY SIGN PLACE (UNISA ) AND AMERICAN CORNER LIBRARY AND INFORMATION SERVICE COMMUNITY IF I OPEN THIS SO THRUTH ANOTHER PLACE( COMPUTER ) IS YET OPEN. I HAVE GOT MANY INFORMATION FROM MN AMBASSY AND COUNTRY I FROM (DRC) AND I M CITIZEN USA DIASOLWA JR BOLENGE CHANDLERS DAVID I WORK WHITH MANY COUNTRY AND SO MUCH MONEY (45.000.000.000.000 DOLLARS) (B FOREX MANY WON lIKE FIFA WORLDWIDE SOCCER TICKET AND TOYS ) AMERICAN BANKS AND MANY GREAT FROM FRIENDS )CAN BE GREAT IN MN MAIL SO LONG TIME THAT MAIL WAS OPEN ONE DAY BY SOMOENE AND I CAN USE MN FACE BOOK IF BY MY BANK ACCOUNT I DONT SEE BY ANY MACHINE TO GREAT MONEY PLS I SO TIRED I M FROM DRC SICK TO STUDY AND TO TREAT MN HEALTH I FORGOT MN FIST MN ID AND MANY USE I DO BY SICK( THEN HAVE ERROR INSIDE THEN I BELEIVED TO HAVE SOME PAPER I GET FIGTH PLS HELP MN I DONT HAVE ID BUT I GET THIS FROM IMMIGRATION USA AND SOCIAL SECURITY NUMBER ( HOUSE ) BY MN AGENT KUIPPER AAND I CAN KUIQULY RECEIVED MONEY THERE I USE CONGOLESE AGENCY BY CONFUSE I M CHRISTIAN OLD CHURCH .ON FRIDAY I CAN COME IN MN AMBASSY TO TAKE MN PASSPORT CART FORGOTE MN INSSISTANCE I CAN t BE GREAT TO BACK HOME I HAVE ARMS BROKEN AND WHIFE KNOXVILLE TENNEESE BY PRAY I KNOW TO WORK MAD ( PRISON) BUT I STILL YET GOOD EDUCATION BUT SO MUCH CONFUSES WHITH CONGOLESE WAR I CAN TO REQUEST CONFGOLESE PAPER BECAUSE I M TOW AND MN CANCELERIE CAN COVER IT I LVE IN 709 7 FLOOR SOEDTORING LEYDS TAMBOTIES IN THE BAD CONDITION NO WATER NO ELECTRICITY I BACK IT I WAIT TO RECEIVEID MONEY FOR THAT IS IT POSSIBLE TO BE COMFORT TODAY BY MN MAIL I RECEIVED MONEY FOR TRANSPORT JHBRG AND PTA I LOST MANY WHITH MN FIRST ID SO THRUTH I M SICK AND I CAN TO LIVE YET HERE THANKS A LOT JOHANNESBOURG VISA EMERGENCY CITIZEN AMERICA . JR

  5. My phone locked up it says I have to pay $500 all I got is $440 I can’t pay with credit card, I know why and I’m sorry got on a pornographic website and it downloaded a pornographic app and looked at it it had young miners on it would let me exit out the video or the app with out taking my battery out and my phone would let me delete the app so I ran a virus protected and that when my phone got locked up and once again I’m sorry, I’m 19 and can’t have this happening the early in my love, I need my phone so I call about a job please, it was a bad choice going in to a pornsite knowing virus are out there but I did know apps can get download with out ure knowledge, my intentions were not to be looking up child pornography it just what happened for some reason it downloaded the app and that’s what was on it,didn’t know that was on it please if you can just make this going away I’m 19 and to young to be having this happening to me, if this goes away I solemnly swear not to look up porn over the I internet again I’m serious this is a big wake up call that I should be looking up pornographic for reasons like this, again I’m sorry if this can go away I swear it won’t happen again and I will appreciate it this will just ruin my chances off exceeding in live, I just stupid and makes me fill like a so m e kind of child molester witch I’m not I just feel like a disappointing person

    If you get this message thanks if you help me out I’m sorry
    Corbin Allen Fox

  6. My phone locked up it says I have to pay $500 all I got is $440 I can’t pay with credit card, I know why and I’m sorry got on a pornographic website and it downloaded a pornographic app and looked at it it had young miners on it would let me exit out the video or the app with out taking my battery out and my phone would let me delete the app so I ran a virus protected and that when my phone got locked up and once again I’m sorry, I’m 19 and can’t have this happening the early in my love, I need my phone so I call about a job please, it was a bad choice going in to a pornsite knowing virus are out there but I did know apps can get download with out ure knowledge, my intentions were not to be looking up child pornography it just what happened for some reason it downloaded the app and that’s what was on it,didn’t know that was on it please if you can just make this going away I’m 19 and to young to be having this happening to me, if this goes away I solemnly swear not to look up porn over the I internet again I’m serious this is a big wake up call that I should be looking up pornographic for reasons like this, again I’m sorry if this can go away I swear it won’t happen again and I will appreciate it this will just ruin my chances off exceeding in live, I just stupid and makes me fill like a so m e kind of child molester witch I’m not I just feel like a disappointing person

    If you get this message thanks if you help me out I’m sorry
    Corban Fox

  7. I am writing to ask your agency if they can assist me with my problem. I have a problem and J.Edgar Hover on more than one ocassion told me if ever I needed help to let his office know about it. Also! Another F

  8. I just don’t want to be registered as some kind of a sex afender because of this, it was a mis understood accident with this app downloading by itself and now this happens this will just mess up my chances of getting a job it says I have to pay the $500 fine by sometime Saturday, if I don’t it said FBI will call everybody in my contacts it got from my phone and that’s just not rite because this shouldn’t of happened cuz off that app downloading by its self and I only got $440 so I ain’t got enough to pay the fine and don’t want to ask family cuz it’s personal and
    embarrassing and don’t want friends in family knowing messed up stuff like this when that app downloading by itself ain’t my fault, I’m just asking if y’all can just help me out with this I just don’t want this carp in my life cuz of an unknowingly app that installed with out my comfermatyon, just give me a chance please and will epresheaite it.

    Thanks and would like to here back soon about this.

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