Contacting Expedia Customer Service Center
Millions of people throughout the world travel on business and pleasure. A common concern is the amount of money spent on travel expenses. Several “budget” sites claim to offer the lowest price, but fail to make those promises come to fruition. Not to be outdone, Expedia provides deep discounts on airfare, as well as car rentals, hotels and bundles packages.
The online travel agent not only services the United States, the company have website servicing the following locations:
- United Kingdom
With a reach so extensive, customer service is critical. The company has world-class customer service representative handling questions and concerns of existing travelers as well as potential customers simply needed a bit of pre-travel guidance.
At times, traveling is stressful and customer patience is at an all-time low. In the event travel accommodations are not planned, customer service should expect immediate contact. Expedia provides several methods so customer can contact the customer care department.
Phone Contact Numbers
- A live representative is available 24 hour a day, 7 days a week.
- Customer Service Department (toll-free): 1-877-787-7186
- Customer Service Department (direct): 1-404-728-8787
When customers want to address the customer service department in writing, send correspondence to the corporate headquarters here:
333 108th Ave. NE
Bellvue, WA 98004
The official Expedia website http://www.expedia.com/ provides information on travel and applicable accommodations. Customers can plan a trip to include flights, hotel accommodations, car rentals or a combination of the three. An updated feature allows customers to locate things to do in the travel destination. Even though the company offers some of the lowest prices in the industry, they still want to entice customers to use the service by providing promotional offers and deals to further lower the overall cost.
Customer Service Email
A quick way to communicate with a customer service representative is to send an email to the customer service department. The customer care email address https://www.expedia.com/pub/agent.dll?qscr=fbak&&zz=1247500409281&&zz=1346164891252 allows customers to ask questions regarding accommodations, payments, cancellations as well as general questions. Customers do not need to enter itinerary information, but providing the information is recommended.
We sent an email requesting supporting airlines. The company sent an automated response stating we should receive a response within 48 hours.
Expedia forgets that the company name is used in the word expedient. There is nothing fast about the customer service department. When we attempted to contact the customer care line to inquire about products and services, we encountered a confusing automated system. There was not an option to speak with a customer care agent, so we had to select the first available option. After selecting an option, we were on hold for approximately 20 minutes. After the wait, we finally ended to call.
We attempted to call again and waited even longer. It appears as if Expedia does not want to assist customers. We want to hear your experiences dealing with the customer service department. Shout out below.