Contact Evernote Customer Service
Contacting Evernote Customer Service Center
Evernote is an application that allows digital upload of pictures, notes and other digital items. There are several products and services in the Evernote line, including Skitch, Penultimate and Evernote Peek. For fun you can also use Evernote Food to remember the foods you love and Evernote Hello to remember people you meet. Evernote is available as a free or premium (paid) account.
Phone Contact Numbers
There is no Evernote customer service phone number that allows customers to speak with a representative. The corporate number is nothing more than an overfull voice mailbox. If you have a billing issue you will be given the option to leave a message when calling the billing number for Evernote customer service.
- Billing: 1-650-257-0885
- Corporate: 1-650-386-1569 – Full Message Inbox
The mailing address for Evernote customer service is the address for the corporate office. When writing to Evernote customer service about a problem with the Evernote service, give as much detail about the problem as possible to help Evernote customer service deal with the situation. If you are having technical issues, mailing a letter to Evernote corporate is the slowest means of communication.
Evernote Corporate305 Walnut St. Redwood City, CA 94063
The official Evernote website is available at http://evernote.com, but that is not necessarily the most important customer service page on the website. You can access general and technical support at http://evernote.com/contact/support/. From the support page customers can enter a live chat with an Evernote customer service representative between 9 a.m. and 5 p.m. Monday to Friday PST by clicking the Start Chat button.
Customer Service Email
Evernote customer service addresses premium customer contact before free customer contact. If you are a premium customer you should log in to your account before contacting customer service as your premium status will speed up customer service response.
- General Questions: http://evernote.com/contact/contact.php
- Technical Help (Guest): https://evernote.com/contact/support/ticket/?sla=ac1080545
- Technical Help (Evernote Customer): https://www.evernote.com/SupportLogin.action
We gave Evernote customer service a call at a number we found online – though not on the official website. The number leads to a recording asking the caller for information about the charge in question. Customers must leave a voice message with the:
- Name on the account
- Email address
- Evernote username
- Method of payment
- Invoice number
- Last four digits credit card charge
- Amount of charge
- Reason for calling the billing department
We were unable to locate a phone number that connected us with a customer service representative – not even the corporate phone number is accessible.