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Contact EPA Customer Service

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Contacting EPA Customer Service Center

The EPA or Environmental Protection Agency operates 10 offices in the US. Each office is responsible for a region that covers multiple states. The EPA aims to protect the environment by educating consumers on climate change, green living and chemical effects on air and water.

Contact Info:

Phone Contact Numbers

The best way to contact the EPA customer service department is to find your local regional office. Listed below are the phone numbers for all regional offices. Remember these offices operate on government time so the call centers are typically manned Monday to Friday during normal business hours.

  • Region 1 (VT, RI, NH, ME, MA, CT): 1-866-372-7341
  • Region 2 (VI, PR, NY, NJ): 1-212-637-3000
  • Region 3 (WV, VA, PA, MD, DE, DC): 1-800-438-2474
  • Region 4 (TN, SC, NC, MS, KY, GA, FL, AL): 1-800-241-1754
  • Region 5 (WI, OH, MN, MI, IN, IL): 1-800-621-8431
  • Region 6 (TX, OK, NM, LA, AR): 1-800-887-6063
  • Region 7 (NE, MO, KS, IA): 1-800-223-0425
  • Region 8 (WY, UT, SD, ND, MT, CO): 1-800-227-8917
  • Region 9 (NV, HI, CA, AZ): 1-866-372-9378
  • Region 10 (WA, OR, ID, AK): 1-800-424-4372
  • EPA Headquarters: 1-202-272-0167
  • EPA Headquarters (TTY): 1-202-272-0165

Mailing Address

USEPA Ariel Rios Building
1200 Pennsylvania Ave. NW
Washington, DC 20460

Or

USEPA East Old ICC Building
1201 Constitution Ave. NW
Washington, DC 20004

Or

USEPA West Old Customs Building
1301 Constitution Ave. NW
Washington, DC 20004

Or

USEPA Ronald Reagan Building
1300 Pennsylvania Ave. NW
Washington, DC 20004

Official Website

The government website for the EPA is available at http://www.epa.gov/. The main page shows some of the current programs the EPA is working on, as well as information on popular issues like acid rain, indoor air quality and eCycling.

Customer Service Email

We did not find a dedicated email address or contact form for the main EPA Headquarters, but we did find a contact form where consumers can ask a question http://publicaccess.supportportal.com/ics/support/ticketnewwizard.asp?style=classic. There are also email addresses listed for some Regions. Check the phone number section to find your Region number.

Our Experience

The customer service line for Region 4 of the EPA was picked up by an automated system that told us to stay on the line for an agent. We waited less than one minute before an EPA customer service agent picked up the call. We asked for more information on Children’s Health Month. The agent told us to visit the Office of Children’s Health Protection for more information.

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2 Comments on “Contact EPA Customer Service
  1. Customer 086974 – Since your company merged with Mascaro we have been having no recycleables picked up after a holiday which would be one day later. Trash is always picked up, but not recycleables. Are we going to get a reduction in our rate? We let it out all day, maybe you are not aware of this problem?

  2. We strongly oppose your proposal to stop carbon emissions from coal power plants because that will make electricity skyrocket and we can not afford to pay expensive bills. we are in Poverty and are on fixed incomes and our utility bills keep getting higher and higher and we can not afford to pay outrageous utility bills. Please back off and use your common sense. It will also hurt jobs. It will hurt every
    body.
    Thanks
    Kathy Del Rio

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