Contact Ensure Customer Service

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Contacting Ensure Customer Service Center

Ensure is a ready-to-eat nutritional meal replacement drink marketed to older individuals who may not watch the nutritional value of foods as closely as they need to. Often, hunger diminishes with age as the body needs fewer calories to maintain normal body function, but with reduced hunger comes reduced intake of essential vitamins, fat and other macronutrients. Ensure helps make it easy to consume what you need without having to think about it. Ensure is a brand of Abbott Nutritionals.

Contact Info:

Some of the contact information we’ve provided here is for Abbott Nutritionals. Ensure customer service does not have a dedicated address and the product complaint line is for Abbott Labs.

Phone Contact Numbers

According to the Ensure customer service website, the company is ready and willing to take customer calls, but there are no hours listed to tell customers when they can call. The Abbott Labs product complaint line, however, does have dedicated hours.

  • Ensure Phone Number: 1-800-986-8501
  • Abbott Corporate: 1-847-937-6100

The Nutrition Complaint department is open from 8:30 AM to 5 PM Monday to Friday ET.

  • Product Complaints: 1-800-227-5767

Mailing Address

Letters are sometimes the best way to get your point across without yelling at or crying to the person on the other end of the phone. If you feel more comfortable contacting Ensure customer service by mail, address your letter to:

Abbott LaboratoriesAttn: Ensure Customer Service100 Abbott Park RdAbbott Park, IL 60064

Official Website

Information on Ensure products available in stores across the United States is available on the official website at http://ensure.com/. There is information on the brand, corporation behind the brand and individual products within the brand. If you scroll to the bottom of the page you’ll notice links to additional nutrition products from Abbott Nutrition as well. These are not Ensure products, but they are from the same manufacturer.

Social Media

There are no social media pages for Ensure that we could find. There are some fan pages, if you will, but none directly linked to the Ensure company. You will notice the logos for Facebook, Twitter and other social media sites on just about every page of the Ensure and Abbott Nutrition websites. These are so you can share information with others on social networks.

Customer Service Email

Visit the Ensure customer service page to send an email to the customer service department. We asked for the estimated nutritional needs of an elderly man.

Our Experience

When contacting the customer service team at Ensure, there is no down time. You don’t have to worry about a confusing automated system. The call connects directly to the customer care department. The representative we spoke with was thoughtful, pleasant and was knowledgeable. We enjoyed contacting Ensure. Was your call good, better or worse? Comment in the box below.

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