Contacting Easy Spirit Customer Service Center
Easy Spirit is a show company aimed at the professional with a sense of style. Easy Spirit shoes are known for being comfortable, but the company takes comfort one step further with an Anti-Gravity line. Anti-Gravity shoes employ nitrogen bubbles to decrease weight on your feet and potentially reduce foot pain.
We were not thrilled with how the contact information was provided for Easy Spirit. In order to access the information you have to search for Contact Us on the customer service/help page. Not many customers would think about searching the FAQs for contact information.
Phone Contact Numbers
Easy Spirit customer service is available from 8 AM to 12 AM ET. There is no mention if the lines are open on the weekends or just Monday to Friday.
- Easy Spirit Phone Number: 1-888-327-9772
- Fax: 1-914-640-1612
If you’d prefer to pick up your pen rather than log into your computer or make a call, you can choose to write to Easy Spirit customer service. The address for consumer support is:
Easy Spirit1129 Westchester AveWhite Plains, NY 10604
Shopping Easy Spirit or contacting a customer service agent is as simple as visiting the official website at http://www.easyspirit.com/. The site is a storefront and a customer service center, which means the customer service staff is available to take orders, check on the status of an order, advise customers about returns and handle all other product customer service issues as well. It also means there is likely a lengthy automated list of options for customers to deal with at the beginning of every call.
One thing we quickly noticed about Easy Spirit was the lack of social integration. We didn’t notice any Facebook or Twitter icons. Many companies offer website visitors the ability to share selections on their own social media pages. This increases brand marketing and sales. The company pages on popular social media sites were also missing.
When we looked for Facebook and Twitter pages for Easy Spirit, we found nothing but user’s pages and pages for local stores – no corporate connections.
Customer Service Email
You can contact Easy Spirit customer service by email at http://www.easyspirit.com/Help/HELP,default,pg.html. Simply fill out the form with your name, email address, category, subject and q uestion. You can even attach a photo or document if desired.
We called the Easy Spirit phone number hoping to find the fastest way through the line. When you call, press 2 when given the option. This will forward your call to the next Easy Spirit customer service representative. We asked Sara about the width of standard shoes and she didn’t have an answer other than they were standard width. She seemed a bit confused by the question, but we did manage to make it through to an agent in less than 40 seconds.