Contacting Dynex Customer Service Center
Dynex is a parts and accessories company that specializes in the electronics market. According to the company About Us page, products are affordably priced without sacrificing quality. Best Buy and Future Shop Canada offer Dynex products online and in retail stores.
Phone Contact Numbers
Dynex customer service is available in the US, Canada, Mexico, Puerto Rico, UK and China. Phone numbers and customer service hours are listed for all locations.
- US and Canada: 1-800-305-2204
- Mexico: 1-888-882-7326
The call centers in the US, Canada and Mexico are open from 7 AM to 12 AM CST each day, including Saturday and Sunday.
- United Kingdom: 008-917-1130
Call between 8 AM and 12 AM GMT daily.
- China: 400-670-1020
Help is available from 9 AM to 9 PM BT every day.
Dynex customer service readily accepts customer contact by mail, but there is a warning on the contact us page. Dynex requests customers leave products out of the package. If a repair is needed, the customer should address the issue with the retail company that sold the item, not Dynex customer service. Retailers have access to warranty repair services.
Dynex Customer Service7601 Penn Ave SRichfield, MN 55423
Visit http://www.dynexproducts.com to learn more about Dynex and the products they manufacture and sell. Products are not sold directly to the consumer from the company – there is a middle man and that’s where Best Buy and Future Shop come into the picture. An MSRP, or suggested price, are listed with the product description, but retail prices may be different than the MSRP.
Customer Service Email
Even though Dynex customer service does not both with repairs, there is a support and service section complete with a customer service email form. The form can be found at http://www.dynexproducts.com/contact-us.htmland any visitor can send a message to the company.
We sent an email to the customer service team and the message we received following the email claimed responses will be received within 72 hours of email receipt.
The call went better than expected. The automated system offered a few options, with one connecting directly to the customer service department. The wait time was ideal as well. We were speaking with a customer service agent in less than 60 seconds. The agent answered and we asked if we customers could order in bulk from the company instead of the retail locations. The agent explained at this time, customers could not, but if the customers owned a small business and were licensed to sell the products than yes.
We were glad the customer service agent was truthful in their answer. The overall experience was perfect. Do you have a different story? Take a minute to share.