Contacting Dymo Customer Service Center
Dymo is a company that specializes in labels, label-making equipment and card readers of all kinds. Both personal and professional products are available online and offline in some retail stores. Dymo’s business spans across the globe with unique websites for man locations.
The US website is a bit more cluttered than other countries and the Dymo customer service information is not listed quite as openly, but we were able to locate some pretty good contact details for current and/or potential customers.
Phone Contact Numbers
Dymo offers technical and customer support. There are four phone numbers listed. Visitors should choose the number that best describes the issue that needs to be resolved.
- Ordering: 1-877-289-3966
- Dymo Technical Help: 1-877-724-8324
- Dymo Customer Help: 1-877-289-3966
- Custom Label Help: 1-800-426-7827
The company behind Dymo US is Newell Rubbermaid. Customers can contact this corporate office by mail at:
Dymo3 Glenlake PkwyAtlanta, GA 30328
Rubbermaid Consumer16905 Northcross DrHuntersville, NC 28078
You can go to http://sites.dymo.com/Pages/home.aspx?locale=enUS to find the US Dymocustomer service website. Customers can order products and refills online, but they can also log in to their account and contact customer service. Dymo limits the customer service options for non-registered visitors, so registering for a free Dymo account is necessary if you want to contact Dymo customer service by email. If you’ve ordered from the company online you may already have an account.
We were unable to find a general Dymo account on either Facebook or Twitter. There are accounts for specific Dymo products and countries other than the US.
Customer Service Email
Sending an email to Dymo customer service works as a happy medium for some customers and a first contact choice for others. We like email because it works similarly to calling Dymo customer service but with longer delays between question and response.
- Customer Service Email: http://sites.dymo.com/Support/Pages/FAQs.aspx?p=http://sites.dymo.com/Login/Pages/RNLogin.aspx?p_next_page=ask
You have to register for online account access at the Dymo website to send a question using the customer service email system. Registration is free and Dymo is not known to send out spam communication or offers unless the customer requests such contact.
Live Chat is also available, but only during limited hours. Dymo customer service is available for live chat between 9 AM and 7 PM Monday to Friday. There are no live chat hours on the weekends.
When customers can connect with a live agent in less than one (1) minute, this should be the start to a great customer call. When selected 1 and the call connected to a live agent. We asked the agent what were the hours of the customer service department, considering this information was not available on the website.
The agent explained the customer service department is open from 8 AM to 8 PM Monday to Friday. The total length on the call took less than 3 minutes. We want to know if your customer service experience resulted in answers in little no time. Share your story below.