Contacting Domino’s Customer Service Center
Domino’s is one of the largest pizza chains in the United States and abroad. The company recently attempted to redefine the company image with a new pizza sauce and crust. While most customers were not thrilled with the changes, Domino’s remains a leader in delivered pizza sales because of convenience more than taste.
Phone Contact Numbers
We were hoping to find a toll free phone number to contact Domino’s customer service, but we were unable to find one on the official website. After searching around for a while, we found no toll free number for Domino’s.
- Corporate: 1-734-930-3030
For customers who feel more comfortable contacting Domino’s customer service by mail, there is a mailing address for the Domino’s Cares division. Domino’s Cares appears to be the name of the corporate customer service department.
Domino’s Pizza LLC30 Frank Lloyd Wright Dr. Ann Arbor, MI 48106
Go to https://www.dominos.com to order, view the menu or find a local Domino’s store. You can also click on the Contact Us page to view contact information for Domino’s corporate. The contact information provided is for the main office, not your local Domino’s store though you can find the phone number and address of the local store on the official website as well.
Customer Service Email
You can use the contact form https://info.dominos.com/dominos_pizza/contact.nsf/frmContact?openformon the Domino’s customer service page to reach the customer service department. You will have to chose the category for your email so your message reaches the correct department. Other information required on the form includes name, email address, phone number and street address. This seems to be a little too much information for the average contact form, but Domino’s forwards this information to the local Domino’s store. There is a good chance you will receive a call regarding your email from the local store manager or regional manager, if applicable.
When we contacted Domino’s customer service, the local manager called to apologize for the trouble we were having with an email coupon code. He offered 50% off an entire order in addition to the $10 gift card sent via email from the corporate customer service department.
Domino’s customer service is a number to the corporate answering service. The operator will ask where you want your call directed. You have to ask for customer service to be transferred. Once the call was answered, we asked the agent about the gluten-free crust available from our local store; specifically if the pizza was made in the same area as the traditional crust. The agent told us that the ingredients in the crust are gluten-free, but the area where the pizza is made is not free from cross contamination, so the pizza is not gluten-free at all.