Contacting Dole Customer Service Center
Dole, the makers of the most famous canned pineapples in the United States, is more than a pineapple company. Dole sells frozen fruit, salads in a bag and juices, among other healthy diet options. In addition to the main website for Dole USA, there are also pages for Hawaii, Asia, Europe, Japan, Korea and Philippines.
Dole corporate is behind all Dole brands. We have shared the corporation contact information so customers can compliment or complain straight to the top of the ladder.
Phone Contact Numbers
Dole customer service agents are available to answer your calls between 8 AM and 3 PM PST Monday to Friday. If there is a medical emergency with one of the Dole products you’ve purchased, contact a physician or emergency medical support immediately.
- Dole Phone Number: 1-800-356-3111
Dole is one of the few companies we’ve come across that shares a consumer contact address. Customers can use the Dole customer service address to send letters on just about any topic, including product information or questions about product availability in a given area.
Dole Food CompanyPO Box 5700Thousand Oaks, CA 91359
You can find Dole online at http://www.dole.com. There are several people on the front page of the site. You can hover over the people with your mouse to access different parts of the site. An older computer could have trouble processing these images and the links embedded in the images. The website pages are also available from the navigation links at the top of the page.
You can find three social media pages for Dole customer service. Choose the one you use most often and contact an agent from any Internet-ready device.
- Facebook: http://www.facebook.com/Dole
- Twitter: http://twitter.com/dolenutrition
- YouTube: http://www.youtube.com/doletube
Customer Service Email
You can use the email form provided on the Dole customer service page to contact an agent. According to Dole, it is best to share a phone number and mailing address in the case Dole needs to use this contact information to get in touch with you. You should always double-check your email address to ensure it is a valid address, as well.
- Customer Service: http://www.dole.com/ContactUs/tabid/965/Default.aspx
Contacting the Dole customer service department was easy. When we called, there was only three options. One was for customers seeking recipes, the second was for nutritional information and the third directed the call to the customer service department. We chose three and the call connected immediately after. We asked the agent what is the protocol in the event someone get sick from eating a product, after 911 is called. The agent explained customers need to contact the customer support team and file a incident report. Once the incident report is filed, the company investigates the situation and follows up accordingly.
We didn’t expect this much attention to detail, but it was a breath of fresh air. When you contacted the customer support team at Dole, were your questions and concerns answered? We want to know if you would comment with your situation below?