Contacting Discount Tire Customer Service Center
Discount Tire is a tire sales company that claims to sell the same tires as the competition for a lower price. Discount Tire locations are available on the east coast, west coast and western midwest states, but the central midwest is completely devoid of Discount Tire stores.
If you’re a current or potential customer and you need to contact Discount Tire customer service, you’re going to need a bit of information to make that happen.
Contact information for the customer service department of Discount Tire is available on the official website. Before being given any information, you’ll need to select a reason you want to contact Discount Tire customer service. Among the reasons listed are appointment status, pricing issues, maintenance questions and website feedback.
Phone Contact Numbers
Phone numbers are available for the regional offices in multiple states.
- Online Order Customer Service: 1-800-589-6789
- Corporate Headquarters: 1-486-606-6000
- Arizona: 1-602-996-0201
- Central California: 1-805-373-5509
- Northern California: 1-916-986-9734
- Orange County California: 1-949-639-0350
- Southern California: 1-858-391-0171
- Colorado: 1-303-773-8084
- Florida: 1-904-213-9144
- Georgia: 1-678-297-7778
- Illinois: 1-630-778-7171
- Indiana: 1-317-575-1819
- Detroit Michigan: 1-734-769-6870
- Lansing Michigan: 1-517-655-6444
- Minnesota: 1-952-914-9000
- Nevada: 1-702-256-0055
- New Mexico: 1-505-797-7100
- North Carolina: 1-704-896-9334
- Ohio: 1-317-575-1819
- Oregon: 1-425-424-2010
- Tennessee: 1-615-771-0828
- South Carolina: 1-704-896-9334
- Dallas/Fort Worth Texas: 1-972-943-8800
- Houston Texas: 1-281-583-8591
- San Antonio Texas: 1-210-651-0346
- West Texas: 1-505-797-7100
- Utah: 1-801-269-0348
- Washington: 1-425-424-2010
Discount Tire Headquarters
20225 North Scottsdale Rd.
Scottsdale, AZ 85255
The official website for Discount Tire is located at http://www.discounttire.com/dtcs/home.do. If you’re looking for customer service contact information, you may be looking for a while. We managed to find information on the regional offices for all states, but we did not find a specific phone number for general customer service.
Customer Service Email
If sending an email sounds a lot better than trying to contact the regional office, you’ll have to fill out the customer service form on the contact page. We filled out the contact form to see just how important customer contact is to Discount Tire. The follow-up page claims we will receive a response in one to two business days.
We called the online customer service phone number. When the call is answered press the 0 button once and then once more. You will be pushed through the automated service of choosing this number or that number. Instead of placing you on hold, you will be given a long speech about what Discount Tire can do for the customer. The recorded speech lasted nearly two minutes. When it finally ended, we were given the option to leave a voicemail that would wait in line for us. Then, the speech came back and started talking about Discount Tire again. The second speech about the sale specialists replayed multiple times. Our call was finally answered after more than five minutes of wait time. When we asked for a customer service phone number for the main company we were transferred to another line that was VERY busy and we were asked to leave a message for the company to call us back. We left a message, but we did not receive a call back.