Contact Credit Karma Customer Service

Contacting Credit Karma Customer Service Center

Contacting Credit Karma Customer Service Center

Credit Karma is an online service allowing customers to track their credit history and credit score. When you sign up for the free credit report, you are offered promotions and deals from leading companies wanting your business. The information supplied to Credit Karma is not sold, only used to put you in a better financial position. The main goal of Credit karma is to offer a service that customers need to improve their lives. If you have a question relating to the service or need to reach out to the customer service department, you can do so by email, traditional mail, by phone or through social media.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

Credit Karma does not provide a customer service hotline.

Mailing Address

Credit KarmaP.O. Box 520San Francisco, CA 94104-0520

Official Website

Customers visiting the official Credit Karma website https://www.creditkarma.com/ have the opportunity to sign up for an account and receive a free credit report. When you create an account, you will not need a credit card. There is nothing to purchase. Additional information on the website, includes, credit card information, loan information and tools/advice from industry experts. If you need additional information relating to the services, prior to contacting the customer service department, we recommend visiting the Credit Karma FAQs or reaching out to customers just like you in the Credit Advice Forum.

Social Media

When you are in a hurry and need to connect with the customer service department, you can reach out to the customer service department through social media. The various platforms allow customers to post questions and voice concerns. On average, the customer service department responds to customer concerns within 60 minutes.

Customer Service Email

Customers have the ability to send a message to the customer service department using the email address listed on the website. We sent a message asking for information relating to the hours of operation. This information was not available on the website. After sending our message, we received an automated response stating the customer service department would respond within 48 hours.

Our Experience

When we reached out to the customer service department, the wait time was more than expected. We waited on hold for more than 15 minutes. This was a surprise, considering we called the corporate headquarters. After our lengthy wait, we asked the customer service agent the best time to reach a live agent, considering our current wait. The agent explained the best time to call and explained social media is another viable option. Looking at the bigger picture, calling the customer service department is not the best option, but the customer service team was helpful. Can you say the same? Share your thoughts with us in the comment section.

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Rate your customer service experience:
Rating: 1.6/5 (25 votes cast)
Contact Credit Karma Customer Service, 1.6 out of 5 based on 25 ratings
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229 Comments on “Contact Credit Karma Customer Service
  1. This not good business no customer service phonenot good iI am not happy with that it is not free credit card us is needed take your ad off TV it is not a free credit score. No money on a credit you do not get your credit score what a joke just wanted to let you know that PS NOT GOOD BUSINESS do not email me back

    • i dont know what youre talking about, i never had to give ANY credit card info. However, I am not happy about them not having a phone number either, but I guess you get what you paid for- If its free, they probably dont want to spend the money on a call center.

    • I also have been trying to open things up and not one single page is avaiable. How can I update, or find out whats on it if NONE of your pages open? Are you legit??

    • It says check your credit score in 2 minutes. Its been 45 minutes and it still wont check my credit score or let me delete my account. What a poorly designed website

  2. Tried to login to Gmail. First login since 9/13/13. Really bad experience. I went thru all the routines, enter eml address, answer questions, got to reset password, and got eml with new password, then offered I could login from eml from you with new password, failed 3 times for Karma to recognize the new temp password assigned by you. Upon getting failure gave up and wrote this message.

    Hope Karma can help as your reset password process sucks!

  3. I have 8 hard inquiries on my cerdit but don’t know what It is . Help please my number 1718-300-0247
    Cerdit karam has giving me this info but not sure what are the 8 inquires are from help please

    • Am I registered, or not? How in the world do I access any information if I
      am registered? Why can’t I get in, or LOGIN? I hear good things about your actual service, but it appears your customer service is not customer friendly!
      No customer service phone number? OUCH!!

  4. Half way through registering the web site went down and now I cant finish because it says I already have an account.What the hell?? How can you trust a site to give you info when they dont even have a reliable web site! Still looking for corp. email so I can tell them where they can stick their credit score!!!

  5. It’s very tacky of you to not have a customer service number that can help people with issues and questions can get a response! I even tried to send an e-mail to your customer support and that wouldn’t even go through!!!!

    I’m very disappointed and frustrated!!!

  6. what kind of business does not have a contact number? I need to know something about my account but I cant find out if there isn’t a phone number. if there is any way Credit Karma can contact me by email that would be great!!!!!!

  7. BAD SERVICE !!!!! there has to be a reason why they don’t give you a number to call them It looks to me that it may be a scam I sold my truck a month or two ago and it still shows on my credit score. I was told they update it at the end of every month that is ANOTHER LIE it shows I have more on my credit than I do don’t know where this info comes from but it needs to go back and they need 2 start trying to be HONEST and provide numbers and NOT hide

  8. CreditKarma lists a COLLECTION on my account that I disputed through Transunion, Experian AND Equifax!!!!! All three of the credit bureaus REMOVED that collection from my credit report already. How do I get that false derogatroy collection REMOVED from my creditkarma report?

    Again, ALL 3 Bureaus REMOVED it but CreditKarma hasn’t. Any help?

    Thanks

  9. I had a free 7 day trial period last week, that same day I went home and canceled it i dont want any part of your company its a scam.I want my many back you should have never taken it in the fisrt place.I canceled it!!!!!!.

    Thank you, Patricia Gonzalez

  10. Your ad on TV says Credit Karma is totally free. It does not say you can only check your credit score once and then you get charged the next time. Your ad is a falsification. Basically you are lying on TV to millions of people. You should go into more depth on your ad trying to get me to check their score and after 7 days your account is de-activated. You are full of crap and a plain out liar.

  11. I traded cars at Nissan; paid the old one off. You have it listed as closed. Paid off is better than closed is it not? I traded cars, paying off the old loan. You have the $ll,000 listed as closed.

  12. unsubscribe me as a member from credit karma free credit reports. i was not able to get any information. please do not charge me for no information. send a confirmation notice that you removed me from your list.

  13. Have tried to reset my password. Mailed letter to San Francisco address with copy of my state issued identification card and my email address. This was over two weeks ago. Have yet to receive instructions on how to reset my password via postal or email. Since there is no phone number to call I have to rely on sending letters or emails. How long will it take me to reset my password so that I can access my account and monitor my credit????? I am getting really frustrated.

  14. I continually have trouble accessing my account. All information is correct and never lets me log in. Please do what is necessary for my information to successfully let me log in.

  15. I use the servicebefore now I have never been able to use it again it always say wrong password. tryed to get a contact number but unable to do so. please let me know what’s the problem. can all the information be entered again to start over?

  16. i got up this morning to find out that i need to reset my npassword, i have no idea what password i used when i signed up and me trying to do what i thought it was it just turned into more of a problem than it it bworth. do not put anything on my p,c, or smart phone after today,

  17. I am having problems with the information and I can not access my information. I want to know if you can send documents via e-mail.

  18. Every time I put my information in it automatically switches to score sense and denies my application. Credid Carla doesn’t have a phone so you can call customer support. What a joke.

  19. My boyfriend gave me a home depot card that has my name on it but is through his account how can you access that card account when I’m just secondary on the account.

  20. I am beginning to wonder if the site is as good as they put on, because you can’t even contact Credit Karma through phone at all! I will really like to know why I can not get my report to update, instead I receive a credit error message.

  21. I’ve been trying to Logan my account for the last six months I’ve done Emailed y’all about 6 times can someone please email me back I need to deactivate my account or whatever I got to do to get in it 3:18 PM October 28th

  22. I no longer have bank account with Academy Bank Please Remove From my karma Credit History thank you Mr. Mendoza I am with 1st bank now.

  23. put in information will not keep my last four numbers of my social security number no matter ow many times I put it in

    • Same problem…I want to deactivate immediately. This sounds like some rather nasty customer service/company rules. PLEASE DEACTIVATE THIS
      ‘FREE CREDIT INFORMATION”…I would much rather contact all-3 on my own. I smell a RAT!!

  24. I check credit karma for my credit score. they gave me one score and trans union was higher.as in credit karma says 585 for trans union while transunion says 622 on their site. odd.

  25. I love credit karma and have recommended it to family and friends. I don’t understand why your membership can’t get urgent or important
    information by phone.

  26. I can not log into my account for creditkarma.com and the help desk does not send me a retrieving email like promise for my account!

  27. Your website shows my FICO score from Equifax as 595. I pulled an Equifax credit report this morning and found my credit score to be 699. Why the big difference.

  28. I want to cancel this service immediately. I never saw a score. I will advice my credit card not to pay and will legally seek actions if you try to use my card. I NEVER SAW A SCORE. It was covered with some junk that I could not remove from the score. There is no number to cancel your non-service. I want it done NOW!!!

  29. Both my husband and I are signed up with Credit Karma. I have 2 E-Mail addresses. I use one for me and one for my husband. When I log into the e-mail I used for Credit Karma, it says — Karen your score needs updating, but when I click on update my score, my husbands (Fred) comes up even though he is under a different e-mail than mine.

  30. You no longer support my internet browser Explorer 8. You hide the fact that there is no phone service. your service is poor.
    unless you provide an option in two days I’m terminating the accunt and will do my best to discourage any one using you service.

    • diffi

      Difficult to work with this company. I need to change my password but am unable to because credit karma will not send instructions to me email. My email has never changed and I have made this request many times.

  31. I can’t get on the sight at all, and it’s going on weeks now. I know the sight is free, but you should be able to sign on at least once a month right? The other sights lie, with their free credit, charging 1.00, and they get your credit card on file and what the free sight lasts for 7 days? come’on man!!! nobody seems to answer emails, and you just get shifted around, then the sight brings up blank pages, or no internet connection. makes no sense, especially with all the commercials on tv. what does BBB say about this sight? anyone know?

  32. My identity was stolen and someone has made an account using my information. I’d like to contact someone from CreditKarma to put a stop to the thieves from viewing my information on my credit RIGHT NOW…but unfortunately there is no phone number and only an email address and email response letter that says it takes up to three days to reply.

    • I am also a victim of identity theft. How in Hades can something like this even remotely happen? I want my connection to this service discontinued immediately. They are way too relaxed with customer concerns and safety!!

  33. I have seen my credit score dropped within one month, and no new information was added to my report. It is telling me the score is from Transunion and eqifax, but I went on their websites and the score is different. What is going on.

  34. HEY ,JUST A COMMMET, WHERE DO YOU GET YOUR SCORES FROM HENCES ALL 3 POSTS HAVE A GREATER SCORES SAID AGAIN GREATER THEN YOU ::::WHY IS THAT POSSIBLE HOW JUST HOW IS THAT PLEASE REPLY PLEASE>>>>>

    • YEAH! How did/does that happen? Why are you afraid to talk to your customers? I see I made a R-E-A-L-L-Y BIG MISTAKE…I WANT OUT!!
      I am contacting the BBB is I get a response within 48-hours. I also have
      a life.

  35. your site is very frustrating…I created an accout, when I go to log in, it does not let me in. therefore I cannot acces my credit score and furthermore there are ‘NO’ customer service phone number on this site…”HOW FRUSTRATING”

  36. YES HAVING NO CUSTOMER SERVICE IS VERY FRUSTRATING, CREDIT KARMA HAS ME AT A SCORE OF 425 FOR TRANSUNION, BUT TRANSUNION SITE THAT I PAY FOR SAYS I’M AT 588. THAT ALOT OF DIFERENTS IN POINTS. BUT WHO DO YOU SPEAK TO ABOUT IT?????

  37. Good morning I Jamal graves would like to cancel my 7 day trial with credit karma thank you it was a good investment thanks again your truly Jamal .

    • If I have inadvertently enrolled in a “FREE 7-day Trial”, I also want Credit
      Karma to cancel the free trial IMMRDIATELY.

  38. I need to talk to someone to update my email address.
    What kind and company is this with no customer service phone number???

  39. I need a phone number but apparently there is no number for Credit Karma even though I am sent to sites that indicate there is a phone number. This is very frustrating to say the least!

  40. Why won’t you allow me to access my husband and my own credit scores??????? We have never contacted you before but you have our personal information now. ????

  41. THIS SERVICE SUCKS. BECAUSE I WAS UNABLE TO ANSWER A QUESTION TO VERIFY IT WAS ME I COULDN’T SETUP AND ACCOUNT. I FAXED OVER EVERYTHING THEY ASKED FOR AND NOW 5 MONTHS LATER, NO CHANGE. THIS COMPANY’S CUSTOMER SERVICE IS HORRIBLE AND I FEEL LIKE MY INFORMATION WAS SUBMITTED TO BE USED FOR FRAUD.

  42. lets see……I’ve tried to sign on to this service for over a year now. Today trying to set up a password I never got a Email response. If this is the way you give service I don’t need the aggravation.

    Then to find no phone service access sounds like a real TRAP.

    Not credit karma but rather credit HELL

  43. Somebody set up an account using my email address and Credit Karma has no way to deal with it. All e-mails to support get the same canned response to a broken web page which does not cover the issue I’m trying to deal with

  44. I downloaded the appt. but was told I have a account already. But I don’t have a password for it to log in. So what do I do now?

  45. I have been trying to log into Credit Karma for two weeks and can’t do it. I have sent E- mails with out any answer. I have changed my computer and E- mail address so that is the problem. I gave up. Will sign with another credit check web site. I give them O stars.

  46. I FIND YOUR SEV. TO BE ANYTHING BUT EASY.. I WILL BE GOING TO ANOTHER SEV… PLUS THE FACT. IM HAVING A PROBLEM WITH SOMETHING AND YOU CANT GET BACK TO ME FOR MAYBE 3 DAYS, ..,I DONT THINK SO.

  47. Having no customer support on your website is really unprofessional. When out personal information is given online and their is an issue with log in your website issues, it is very concerning to everyone! What is going on with this website? Is it a scam? I see a lot of commercials on this, but unable to log in and get information is quite concerning.

  48. I have asked numerous of times for a password reset and never got it I no the email is correct and cant get a response out of this this bs

  49. I have been trying for two days to reset my password since I forgot mine! You ema me but not with URL to reset !! I need help ASAP

  50. Hello I am having trouble changing my password – I never received the email with password change info change. How do I go about being able to access my account.

  51. I signed up with your company over 3 years ago and have never been able to get logged in because of information recognized. I have changed my password several times and still can’t get in. No wonder they say it’s free! Giving up . Will now pay to get what I want. Thanks for 3 years of nothing.

  52. I am not able to process the application .every time I enter the last 4 numbers of my ss they reject the application.. I would like to speak with someone personally .thank you Claire

  53. I believe my # to be 51973662.
    At this time I desire to cancel any continued service.
    Your company provided invaluable information, however, at this time i do not need continuing service.
    Thank you and please confirm cancellation.
    Ivan H. Nathan .

  54. When trying to log into my account it keep saying my personal info.is not what the credit bureau has and I am not able to see my scores

  55. Yes I had a account with credit karma. And its been so many yrs and IV had different yahoo accounts. How can my old account be deleted so I may start a new one

  56. tried several times to enter my social security number but your app is not accepting the last four digits please help me resolve

  57. I’m trying to get my free credit score but it keeps telling me my socials wrong. I even went and got the card to make sure I entered it right.

  58. I am not able to access my account. I contacted their corporate phone number, and got a cheerfully canned referral to their website. So, I went back to their website and again tried to enter the error message that I receive after entering my info.
    I enter my info, press enter, and the return states that there must be a subject line, however, there is no subject line field on the site. So, I’m not even able to enter a request for assistance. THIS IS BEYOND POOR CUSTOMER SERVICE. What gives Credit Karma?

  59. 10-18-15
    I can’t log in or change my password or get any information. Your service should be labeled as a deceptive practice, and fined, and required to remove your false TV commercials. The CEO and other officials belong in jail.

    • Okay, I see I am going to contact the Illinois State’s Attorney, Lisa Madigan. She does NOT play. She believes in consumer rights and will gladly investigate any dubious activities!!!!!!!!!!!

  60. Your customer service sucks. I forgot my password and was given anew one by Jean luc. I tried to reset my password and it would not acknowledge it. Your system has a computer gliche you don’t now about.

  61. Entered my Social Security # several times (at least6) and each time it would not take my #. What should I do? thank you. Dolores

  62. This site is a joke and there customer service is terrible. I haven’t been able to access my account and I cant get any help from there site. I would recommend them to anyone

  63. Hi my name is Brianna fields I’m having trouble login in to my account I need to reset my password but the is not letting me go THRU

  64. Why did my credit score drop 34 points in I have been paying on time with my bills,and I haven’t opened anything else,or taking out any loans.

  65. I need your help I do have a credit karma account but with an old email account with a previous employer. Please contact me with how to change this. Thank you for your help.

    . Ken

  66. I need someone from customer service to call me asap about my account and billing process. my cell is 937-558-6459. If we don’t get this matter resolved I will report this company to the better business bureau and then have my account cancelled.

  67. I received notification from Credit Karma that my credit reports had some activity and I should check it. When I tried to sign in it says my password is incorrect, when I ask for them to send me the link to change my password and I give them my same email address I never get it. This has been going on for over 3 months they send me emails but when I ask for password link I never get it. And if you give them a different email address you will not get the old credit report history that you are trying to check. They give you a new account and you cannot have access to the old one! GO FIGURE!!!!!!!!!!!!!!!!!!!!!!!!!!!! Just another scam folks now we know how all the companies are being hacked

    • Thanks for the information. If every person who posted a request for help e-mailed their state Attorney General’s office I bet …..

  68. You reported a positive account removed from my transunion report. I called transunion myself it’s my horizon gold card. It’s still on there that’s good. Horizon gold gave me a increase on my limit on my card it’s 1,000 now. It will show up the next time they update their system.

  69. My comments totally match up with the comments of #109 sent 12/2/2015….I’d like to add a simple minded addition to the comments made above…” YOU PEOPLE F-IN SUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

  70. I changed my e-mail adderess when I purchased a new computer. I had a active account with credit karma (under the old e-mail adderess). Now the site wont let me check my credit score. Everything is the same as before,home adderess,phone number.And ive been waiting for a response for three days from them

  71. I keep been told that I have an account so I request a password change and still waiting for the email I am supposed to get that 3 days ago. There is no customer lie to get help. How do I reset my password

  72. Lousy customer service, Warning!!! Credit info supposedly retrieved is inaccurate, and dealing with any company that doesn’t have a phone number available should be a no-no to you. Like most people, I assumed incorrectly that they would provide one. Think twice about doing business with this outfit!

  73. I no longer have access to my previous email account but am still an active member. How can I change to my new email address?
    judith wade

  74. I cannot remember my e-mail I used I have two e-mails what can I do also I can’t remember my password used or user name used what can I do?

    • I also am unable to change my email as it is also different and cannot remember my password, so where they able to help you or what did you do to fix it or did you?
      NOT GOOD

  75. Am trying to reset my password and it’s tell me to login with my email but I don’t have the same email nomore plz help…..

  76. I keep getting error messages. My email is wrong. My passwords aren’t right. The last 4 of my ss are wrong! Going crazy here!! Would love some help! Cindy

  77. I used them once several months ago. It worked fine. Now want
    to see my current score. Nightmare. Kept saying it did not recognize my
    password. Said they would send an email to reset. Never worked.
    Got a screen that said remove my old account and start a new one. When I did that and tried to start a new one it kept saying there was already an existing
    account under that email. I spent over an hour today trying to access my account with no luck. And there is no customer service. I give up, 0 stars or
    less for this site.

  78. I checked my equifax credit score on the 1-15-2016 it had went down 137 point . I have been trying to contact the right department to found out how this happen.

  79. I have wasted so much time with this site trying to just log in. All it does is just bounce you around from link to reset, to help center, back to same screen to reset password, etc. I filled out a whole page on the problem I’m having, but nothing happened when I clicked submit. Is there really a customer service center? At this point, I would just like to log OUT and cancel my account.

  80. Hello, I decided to use Credit Karma so that I can start keeping an eye on my credit and start to build it up… While using your website it said I had a mortgage loan in 2010. I need someone to help me clear this up for the simple fact I did NOT have a mortgage loan in 2010 especially since that was 6 years ago and that puts me at the age of 13.

    Thank you.

  81. am really upset about this . I tried to get a credit report for my husband . they don’t recognize him even with the ss#. my son has the same name and lives with us after his divorce .dont know if that is the problem. I JUST want to see if there is anything on our credit since blue cross caused us a problem. I am on the account too.is there any way I can find my credit report? My son said you only go by ss# Please tell me what I can do without sending all our info by mail. thank you

  82. Effective immediately, I am officially requesting that CREDIT KARMA remove my name and enrollment information from their membership role.
    In addition, I am officially requesting my personal information be removed from any current, or future promotions.
    The “FREE 7-Day Trial” offer is hereby declined effective, January 23, 2016.
    Effective immediately, I want written confirmation that this account is CLOSED henceforth and forever more. I plan to contact State’s Attorney Lisa Madigan, and the BBB for assistance if your company does not follow through within 7 days. That gives your customer service staff plenty of time to push a few delete buttons.

    Respectfully submitted,

  83. I made an account with your site a while back and used and used another email but I cannot remember my email password. I now have another email that I want to use but I am not able because I cannot use it. Also I cannot rememeber the password I used on Credit Karma. How can I get into my account?

    Thank You,
    Teodoro Matta Jr.

  84. I have paid several credit cards and the amount are not updated ,plus they have told me that the scores are 2 numbers down with the orginal credit bureaus Is that true by any chance. please contact me email

  85. I want to know why charge offs are still on your credit report. I have been trying to build my credit back up, an I cant if these are on there also I don’t understand why people check on your credit goes against you.

  86. I want to connect with you. Please send me your telephone number.
    I also want to see a copy of my credit report. Please, this is very important.

  87. Customer service is terrible I sent 3 emails but received no replys to them this is unacceptable maybe if they replied I would have something good to say about them but I don’t

  88. I am a member of credit karma and very much like there free services but,

    Keep in mind, Credit Karma is not the most accurate site for credit history. They base their information from two years of credit history, not the full credit history

  89. Any idiot would provide a customer service phone number since everyone has many questions that your piss poor website does not answer.
    What a bunch of god damn idiots…..
    Even business with idiots in charge always provide a customer service phone number……I see you idiots failed to see the obvious…..
    My girlfriend tried for two hours to get past page 2 (registering)….She never did because she never could never figure out what she was doing wrong. She never got the red dot next to the line that was incorrect…..Naturally you idiots didn’t provide any number where my girlfriend could get any answers…….
    In my opinion credit karma needs to FIRE everyone on board and start over….
    I have a problem and I need to talk to a person…..I will never get that however….
    That makes far too much sense.
    How is that for a honest comment?

  90. You need to provide a phone number so a person can get answers that your piss poor website fails to answer……It’s as simple as that……

  91. So far I’m total unhappy with credit karma cause I can’t register its saying something is wrong with the last four digits of my ss # that they r asking for and I’ve re-entered it also 20 times. And there is no phone number to call to get help with this issue.

  92. I was able to use my password on my account. Now it’s saying that I’m entering the wrong password. And I need to send in some information. But I was wondering if I could fax it in. Because I need my information fast.

  93. whydo you have 6 capital one accounts under my name when i only have 3 accounts and some of the accounts are paid in full that you have on my credit score you need to check things out and not assume

  94. Your site sucks! Your site ask questions as to a home loan I don’t have and haven’t had for 10 years so I could not sign up. Again your site SUCKS! And I will advertise to everyone the truth!

  95. I have been locked out of my account. I sent the letter with the information as instructed on your web site. I still am unable to access. When I try to create another account it again locks me out. Your recommendations would be what?
    Can’t call as there is no phone number. Please respond.

  96. I sent an email yesterday because it will not let me “register” says my information is incorrect? I put all my information in correctly. Can’t go any further without registering? Need help please

  97. I’m looking at my account and I see where Target has charged off and expense and I was wondering how that affects my score and what do I need to do to remove this from my record and to show a positive status. Thank You

  98. I am current on all accounts,CK has NOT updated one account which is showing over 30per cent useage. Its more like 20 percent

  99. I believe someone in my household is constantly checking my credit score. Pretending to be me.. That is fraud I personally can’t get an account .. Keep saying I have a account. And I never set up one .. Please don’t give my credit information to no one pretending to be me. With my.. Social. My husband has my number. It’s violating my privacy.

  100. If you look at there rating it tells it all. They have one star out of a 5 star rating. They will never help you, they will never provide a phone number, and if you do get through to them as I did by phone 3 months ago, they will never address your issue. They are a phony site, and have been told by many. Have started using other sources. You cannot depend on them to help you at all.

    I hope this helps all of you.

  101. I recently attempted to apply for a credit karma account, only to find out that there is an account already in my name, which I do not recall applying for. It is unfortunate that you do not have a telephone number. I am extremely concerned that I cannot interact with a human being,

  102. hi, I aply to credit card and they refused me cuz my credit score is less 599 and credit karma show me other score how I know my real score need help

  103. I have been trying for months to get into my account. Nothing works, I reset and either my e-mail or password match. HELP

  104. could someone please explain, I have paid off almost all outstanding accounts, I have never been late on any payment, and some of the accounts aren’t even shown as eliminated, I’m sitting at 700, before eliminating all those accounts, when does my credit score go up??????

  105. I suggest that you do not take Experian feed back as gospel.
    The Federal Government is deep into the accuracy of what Experian is reporting.
    They are in this reporting this information since the are in for the money.
    Take this seriously, the Government has taken an interest in the fraud from credit reporting agencies.

  106. Although I’ve used Roboform for years, now Credit Karma will not accept the last 4 of my SSN and I am locked out of the service.

  107. On the “contactcustomerservicenow.com” website, it is stated that I can view, free of charge, my three credit scores (Trans Union, Equifax, and Experian) on the creditkarma.com website; but only Trans Union and Experian are shown. Unfortunately, Experian charges a fee to see their credit score. Can’t creditkarma.com show Experian’s credit score as advertised?

  108. I tried to set up an account with you all. You say I already have one and I never have. I am going thru identity fraud and need your services. I can not get in because of the security someone else has already set up. Email me or give me a real way to contact you. My number is 417-369-0039
    Thanks
    Kat B

  109. Credit Karma is a total joke. Information is outdated, their scores are usually 30-50pts. off. No contact #, hell of a way to do business when you are playing w/peoples credit….

  110. I have a real concern about the Lending Tree which came up on your site as recommended . I filled out the information and was sent a contact within hours. It showed me all of my options. I also received a email from “Jeff” at Lending Tree that I could contact and speak to if I had questions. I had a couple of questions and called the number to speak to Jeff. I told the gentleman I wanted to speak to Jeff as my email had said. He told me that Jeff doesn’t take phone calls and that his name is Jackie and he can help me. When I asked why I couldn’t speak to Jeff he told me that no is Jeff and that is goes out to the floor and anyone answers your question. In fact there is no Jeff that is over any thing as he doesn’t exist. I ask him so your lying to me about someone that is suppose to be helping me. He then screamed at me and hung up the phone on me. I would suggest if your going to have companies on here to help us with people that care they should really exist. I would expect that you have checked these people out . I have a copy of the email that was sent to me and I it my opinion that this is false advertising . Also to be treated in this way was totally wrong. If your sent an email and told to call the person and then find out they don’t exist would you trust them or this site?

  111. I need to know if I have a hard inquiry from a bank, if I also go to a different bank within a few days/week if it will also put another hard inquiry on my credit and ultimately drop my score or does it only count as one mark against you because its within a certain time frame from one another??? Please help!!!

  112. i Have a very important question. It keeps saying that my last four digits
    of my ss no. is not correct. what is the problem? James Schuster

  113. when trying to get my credit report it keeps telling me to reenter my ss no.
    What could be the problem…….James Schuster

  114. Since my letter was returned by the US Post Office as undeliverable, I have turned everything over to the US Attorneys Office. Perhaps you will be in to them.

  115. I have been trying to get into the account to see my score, but since forgot password, I have been waiting for the email to rest it, started this request back in October 2015 , when will I receive this email???????

  116. HI. I tried to sign up to join for credit krama .but won’t let me in sign up. I am trying to plan to payoff my credit

  117. I’m having a problem accessing my account don’t remember Email I started with. I would like to reset my Email address and new password. How can I do this?

  118. I have 19 credit cards. All the cards are auto pay every month. I was at Dillards and was going to buy a pair of shorts. I wet to pay with a Bank of America visa card. The cashier said she would give me a 20% discount if I used my Dillards card. I handed her the card and got the 20% off. I never got a bill from Dillards and I assumed it was auto pay like all my other cards. After 3 months I got a bill for a lot more than the purchase. I called Dillards and told the manager what happened. I thought the card was auto pay like my others. He checked into it and removed the penalty charges and I paid the bill.
    I have never paid a dime of interest in my life. I always pay for everything with my Visa or another card and I have auto pay of the card at my bank. I Pay for cars, school tuition, insurance etc etc with my cards that are always paid in full. I can not understand that after 55 years of charging everything and paying in full every month that this error occurred. The store fixed it but all the credit agencies dropped the ball. do not fit your mold and the only company that fixed it was

  119. The credit reports are not accurate reports. My equifax show total different then what Equifax has in my report. I have tryed to contact credit karma but no luck. This site is a JOKE AND NOT accurate at all. Contacted Equifax and they said they could not help me with what credit karma shows in the web site they have.

  120. I mailed in the private documents needed to regain access to my deactivated account. And i have not recieved any tbing back from CREDIT KARMA. I guess this is why they don’t have a phone number or fax number to call for help. Thanks CREDI KARMA……

  121. I want to close my account I do not find where do I sign out . I wonder if you guys can just close it for me

  122. I NEED TO SPEAK WITH A LIVE PERSON!!! I’m having problems with registering and I’ve entered my correct personal information but I keep getting a message saying that I’m not able to identified. Whatever happened to customer service??? How can I speak with someone???????

  123. like everyone else no one to talk to cant get one thing resolved no customer service. They say the team well you all suck anything free is a joke

  124. Hello
    My account has been suspended for too many password attempts. I need help reactivating my account.

  125. how can I set up another family member on credit karma to get their credit scores
    using my e-mail address….this is the only e-mail address I have thanks…

    GREAT SERVICE PROVISION BY THE WAY …THANKS

  126. I for got what e-mail or password I used to get my credit report and now I can no t set up another one. I have tried over and over again and can not find out what to do next

  127. Atm im trying to authenticate myself in the app and http both places are unable to an its frustrating. A contact number or blog anything that will help meget in touch with the cooperation?

  128. I have been trying to reset my password for three days. There is a flaw in the system that won’t allow me to reset my password. It just keeps sending me around in circles-back and forth. Moreover, there seems to be no way to contact anyone to rectify the problem. I REALLY need to access my account. I would appreciate any and all help. Thank you.

  129. I have forgot my password and Credit Karma is sending me in circles and I have yet received a link to reset it after trying 4 times to get the link.
    Fed up with Credit Karma’s customer service!!!

  130. I have been trying to reset my password and I keep getting a message that it will be sent in an e-mail I have been at this for over 2 1/2 hours and there is no response Would someone please help me? Thanks.

  131. I filled-in all my information, yet it does not allow me to enter the last 4 digits of my SS. How shall I proceed?

  132. Credit Karma is a scam. You can not reach anyone to help you. They get all the personel info on you and then you get calls from all kinds of people wanting to help you with your credit. That is selling your info to 3rd parties. Don’t use these people. I can’t even log into my account. Can’t get any help. Sorry useless people taking advantage of people. Report it to the Better Business Bureau. And the Federal Trade Commission. The BBB gives Credit Karma a grade of F. And recommends to close your account out.

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