Contacting Cracker Barrel Customer Service Center
Cracker Barrel is a family restaurant and country store with locations all over the United States. The official website offers customers the ability to contact customer service, view the menu and find the nearest Cracker Barrel.
Phone Contact Numbers
You can feel free to contact the customer service department using the Cracker Barrel phone number or fax. The normal business hours for Cracker Barrel customer service is 8 AM to 5 PM CST Monday to Friday.
- Customer Service: 1-800-333-9566
- Fax: 1-888-263-4304
Writing a letter to Cracker Barrel is a good choice if you want to express your feelings on a topic but you don’t require an immediate response. It can take longer for the customer service department to contact customers by mail than other customer service contact methods like phone or email.
Cracker Barrel Old Country StorePO Box 787Lebanon, TN 37088-0787
The physical address for the Cracker Barrel home office is also available.
Cracker Barrel Old Country Store305 Hartmann Dr. Lebanon, TN 37087
Located at http://www.crackerbarrel.com is the official website for the restaurant and store. The website lists information on the restaurant, general store and even includes links to fun travel games, music and more. You can purchase items from Cracker Barrel online for home shipping, including food items unique to the restaurant chain.
Customer Service Email
As is the case with many consumer companies, contacting Cracker Barrel customer service by email is one of the preferred methods of contact. Email contact gives the customer service group time to respond more accurately, but it does take longer to receive a response. You can use the contact form at http://www.crackerbarrel.com/contact-us/ to send your communication to Cracker Barrel.
We sent an email to Cracker Barrel customer service to see if foods offered by the company are non-GMO (genetically-modified). We’ll update when we receive a response.
Cracker Barrel customer service has received quite a few poor reports in the past, so we wanted to talk to an agent for ourselves. We called the Cracker Barrel phone number, which was answered by an automated system. We pressed 1 for GUEST, which took us to another automated system. You can press 5 to talk with an agent about an experience in a store or 7 for other calls. If you call outside of normal business hours you can leave a message for a call back.