Contacting Cox Communications Customer Service Center
Cox Communications is a cable, Internet and phone company that operates all over the United States. Customers need to use the local contact information to call, email or write to Cox Communciations customer service. There is no main phone number for the entire company. That makes it a little difficult for us to report customer service information, so we have focused on the Cox Communciations customer service on a corporate level.
Phone Contact Numbers
If you need to get in contact with customer service, you need to view the customer service information for the Cox Communications customer service department in your area. However, we were able to learn of a few contact phone numbers that may be helpful.
- Cox Communications corporate office: 1-404-843-5000
- Customer service: 1-800-229-6542
- Technical support Internet (tested): 1-800-234-3993
If you need to contact Cox Communications customer service department and you want to do so at a higher level than your local Cox Communication office, you can choose to use the corporate mailing address.
Cox Communications, Inc. Corporate Office
1400 Lake Hearn Drive
Atlanta, GA 30319
This address is not suitable for sending payments or any communication that should be received by your local Cox Communications office.
You can sign up for new service, request a service upgrade or contact customer service from the official website for Cox Communciations. The official website is located at http://ww2.cox.com. You will need to enter a zip code to locate your home website, but you can log in to your account from the main page without entering a zip code.
Customer Service Email
To contact customer service by email you’ll need to visit the main page, http://ww2.cox.com, and click on the View/Pay Bill link at the top of the page. You will be taken to a log in page where you can enter your user name and password. There is no contact information or email form available to customers if they don’t enter a specific location. After we chose Middle Georgia as our location, we were able to access an email form https://www.cox.com/support/middlega/emailchat/emailus.asp. We contacted customer service to ask for a dedicated email address.
When we called the customer service phone number for Cox Communications, the call was never answered. The phone rang more than 20 times and then the call was disconnected. We researched and verified the number listed on more than 20 websites as the contact number for Cox Communciations. After the 20 rings, the call simply ends. If you need to contact Cox Communications, it is best to call your local phone number.
What did Cox Communciations customer service do for you?