Contacting Clickbank Customer Service Center
Clickbank is a digital company that connects buyers with sellers in an affiliate setting. Affiliates sign up to market a digital product online and they receive a portion of the sales price for the marketing efforts. Clickbank is a huge company in digital sales and many people earn tons of money as sellers and affiliates.
On the flip side of the program is the customer buying the digital product. Customer support is available to customers who’ve purchased digital items from Clickbank. If the product does not live up to the customer’s standards they have the right to request a refund. It is important to read the terms and conditions of a sale closely as some Clickbank items include recurring charges.
Contact information for Clickbank customer support is available for customers who’ve ordered a product and for general contact. If you want help with your order you’ll need some information about the order.
Phone Contact Numbers
- Customer Service (US and Canada): 1-800-390-6035
- Direct Phone for Customer Service: 1-208-345-4245
- International Customer Service: 1-208-345-4245
- Fax: 1-559-210-0502
You’ll need to call between the hours of 7 A.M. and 6 P.M. MST to talk with a customer service representative.
Click Sales Inc.
917 S. Lusk St.
Boise, ID 83706
According to Clickbank, it is best if you supply your first and last name, email address and phone number with any mail or fax communication. The company has to have a way to find your order to help solve the problem. If possible, more information is always better.
You can find out information about your order via the Order Lookup page. Enter the Clickbank order number and either your email address, last four numbers of the credit card used to make the purchase or the transaction ID from Paypal.
Customer Service Email
Clickbank does not list a customer service email address, but you can contact customer service using a contact form if you’ve placed an order. The contact form requires that order information we we’re unable to test the response time.
The Clickbank customer service team was quick to answer the call. There was no prolonged automated system that required the caller to push multiple buttons just to reach an agent. We asked about returning digital material after being viewed as we’ve already seen the material. The representative told us that customers were responsible for providing a valid reason for return before a refund was processed and Clickbank would then review the reason and choose whether or not to process the transaction.