Contact Cinemax Customer Service

Contacting Cinemax Customer Service Center

Cinemax is a premium television channel owned by Time Warner and operated by HBO. Customers with certain cable, Internet and mobile phone plans have access to Cinemax, though typically the channel is part of a premium package that charges more for premium movie channels.

to leave a comment about your customer service experience.

Contact Info:

You won’t find any contact information for Cinemax customer service on the Cinemax website. The site is for connecting fans with their favorite televisions shows and marketing the channel to new potential subscribers. If you want to contact customer service about Cinemax, you’ll have to address HBO.

Phone Contact Numbers

It’s in the Cinemax customer service terms of use that we found the connection between HBO and Cinemax. You can contact HBO corporate in the New York office.

  • Customer Service: 1-212-512-1000
  • Time Warner Corporate: 1-212-484-8000

If you’ve ordered merchandise from the Cinemax store, there is customer service contact information available. Online order customer service is available from 7 AM to 1 AM (ET) daily.

  • Online Order Customer Service: 1-866-316-4814

Mailing Address

The Cinemax customer service address is the HBO corporate address. HBO corporate is located in New York.

Home Box Office CorporateAttn: Cinemax Customer Service1100 Avenue of the AmericasNew York, NY 10036

The company behind HBO and Cinemax is Time Warner, so we’ve included the mailing address for Time Warner as well.

Time Warner1 Time Warner CenterNew York, NY 10019

Official Website

The official website for Cinemax is located at http://www.cinemax.com/. The site does a great job of showing off Cinemax shows with clear pictures and show previews. Customers can learn what movies are due on tonight and access schedules for days in the future. What customers cannot do is find contact information for Cinemax customer service unless they are ordering from the Cinemax shop.

Customer Service Email

While we could not find a contact email for Cinemax the channel, we were able to find a contact form for the Cinemax shop here http://store.hbo.com/info.php. Click on the Contact Us link under the Contact Us heading and then click on Ask a Question. We asked if there was any contact information for Cinemax. Even though we know the form is for shop communication, we were curious to find out if any other customer service questions would be answered.

Our Experience

Great companies are built on the backs of great customer service departments. Cinemax is a company with a great customer service department. We waited thought the typical automated system, but the best part of the call revolved around their attention to detail as it relates to our concerns. We asked the agent if Cinemax could play on mobile devices.

The customer service agent explained the service is available through Max Go. Customers will need to have a valid subscription and a compatible smart device in order to have the service work correctly. Did the customer service team go above and beyond, absolutely. Were you treated the same way? Comment below.

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134 Comments on “Contact Cinemax Customer Service
  1. Hello can you please stop showing Alien, you play it everyday. Please stop there are plenty of movies to play.

    Thanks

  2. Very disappointed with your services. Seems that all you guys like to do is show Jungle Fever. Seems that your just a station that likes to brainwash interracial idealism on their viewers instead of showing good movies. If this is some type of ideal to just air Jungle Fever all day like it is a cure for racism. Then I guess this is the only movie you will ever play. Any station shows better movies than you. Yea we get it!!! You guys just want white people to have sex with black people, probably because the station is run by a black guy, I’m just guessing. Since this is such a repetitive and VERY DISGUSTING! over played movie. It just looks like a woman has a love affair with poop.

    • this is a very stupid comment first of all if u don’t like the movie y watch it or maybe looking @ that pretty black body give u jungle fever and it make you feel a shame

  3. Hello, I am a huge fan of Max because of the classic movies that is shown. By that being said, I would like add another classic to program. How about “The Warriors”? It would really be awesome if Max can make it happen. Thank you so much..

    Don

  4. First, why are all these comments people thinking they are talking to Cinemax support? Is it that hard to figure out that this is a site about how to contact customer service and not the actual customer service department?

    Second, I disagree about two items in your article.
    “Great companies are built on the backs of great customer service departments.” -true enough
    “Cinemax is a company with a great customer service department.” -let me fix that for you, “Cinemax is a company with an invisible customer service department” Seriously, a company that hides customer support can NEVER be in the class of “great customer service”
    Next, how exactly does referring you to maxgo constitute going above and beyond? That is a canned answer from a knowledge base. Helpful yes, above and beyond absolutely not.

  5. What happened to season 1 of Strikeback on demand. I got the first 5 and went back for more and all that was there was 2nd season. I’m miffed.

  6. I don’t care if you post my comment as long as you get it to those who are making the WRONG decisions in their productions. BYE

  7. I have been watching the Strike Back series since it came to the U. S. I know it is meant for a mature audience but the last couple of episodes have demonstrated your desire to move gay and lesbian affairs to the forefront. Especially about two episodes ago you graphically portrayed e sex scene between two men. The next episode you demonstrated a lesbian scene. I for one am done with your show. I do not need to have that kind of graphic sexuality in a show that had a pretty good story line. I will not watch any more episodes. Too bad it was a really good show. Good luck

  8. I was a huge of Strike Back until it went “Broke Back Mountain” really? Why does the entertainment industry always include the gay agenda, especially in such disgusting graphic proportions? Did that portion add anything to your show or did it take away? The scene could have been more tasteful and not so vulgar. Anyhow, I am done with the series and your programming due to principal.

  9. Strike Back is a great show. As a Lebanese, however, I find the accent used is rather disappointing. It could have been made a little more authentic.

    And the Hezbollah logos and flags are completely off. Kudos, however, for some accuracy in the location names. In the first episode of the new season it actually seemed like it’s in the Bekaa except for the corn fields. Here, it’s mainly wheat fields :).

    Great show, nonetheless.

  10. Why the short season on strike back, one of the best shows Cinemax has and you cut it short. Don’t think Porter will cut it.

  11. Just wanted to thank you for bringing back The Girl’s Guide to Depravity and say how much I’m enjoying season 2! Truly funny and truly sexy every week, with a great ensemble of characters. You’ve got a knack for casting some of the most gorgeous women I’ve ever seen, all of whom are great in their roles. It’s not only the best show in Cinemax’s late night rotation, it’s my favorite on the entire network!

  12. I live in Costa Rica.I used to get Cinemax in English using SAP on my TV. When I go to SAP now, it is still dubbed in Spanish. I do not know why you can’t go back to the way it was and play English speaking movies. I miss using Cinemax. Can you fix this problem? The other cable channels use SAP and they broadcast in English, including HBO, TCM, TNT etc. Thank you.

  13. do you know episode four of “strike back:origins” it is missing/ not on “on demand”? just 1, 2, 3, 5, 6 only?? Please add episode four. thank you

  14. I also can not find episodes 2 & 7 in season 3 with comcast “on demand” in CT. Very frustrating when I am trying to finish all the seasons to be caught up for new episodes.

  15. Some of the episodes of “Hunted” are missing from Max on Comcast On Demand. The other episode do not expire until April. Please restore the missing episodes. Thanks.

    I am really sorry that you decided not to continue with another year of the series. I thought it was better than many show that were renewed.

  16. Confused as to why another channel is in Spanish. Channel 319 is the HD for 320. Channel 328 is the Spanish version of 319 and 320. Therefore, two channels are useless. Now Channel 329 is in Spanish. There is not a Channel for 326. Basically,between 319-330 six channels are being used. Comcast in Northern Jersey is the company providing my cable. Does not pay to keep Cinemax. Wish you would reconsider these changes.

  17. I purchased Cinemax in large part to watch it on my Samsung galaxy note 10.1 tablet, but when I tried loading the Max Go app I got an error stating my device was not compatible. It has Android 4.1.2 so why is it not compatible?

  18. When is strike back coming back? And what do you expect when subscribing to pay cable? NCIS pg tv? It is suppose to be edgy and provocative. G0 watch hallmark tv!

  19. I just got cinemax 2 months ago and I love the show ” the girls guide to depravity”…… more more more…. love it

  20. Why can’t you start showing old after dark movies like 2069 a sex odyssey,Cinderella or Emanuel.the ones you play now are lame,just watch your shows.Nothing like watching a belly button get licked.

  21. This is a comment on the general state of American tv series , I thought Banshee would be good to follow but it’s just the same as the others with the swearing , female nudity , explicit sex scènes , I mean do the actresses have to go through a ” casting couch ” audition ? Even the portrayal of the schoolchildren and their swearing is out of hand .
    On sites I have seen comments about the actresses ” bush ” , bodies , how they got out of the bath , I mean please , are these folk just watching for the nudity ? semi porn ?
    In some of the épisodes I think there is more swearing , sex and nudity than story .
    Buffy ran for 7 seasons and 22 episodes per season without the content of the series shown now .
    It is just so distasteful and boring , roll on the new series of Doctor Who and Sherlock .

  22. I am writing to to complain about Cinemax after dark programing airing btwn the 7-8AM ET hour on a Sat morning (9/20). I thought such programing was to only air btwn the hrs of 10:30pm-5:30am. Can you advise if Cinemax/HBO have changed their position, and have now allowed such programing to move into the family hour? I find this airing of ‘soft porn’ at such a hour as btwn 7-8am disturbing and hope this was a progaming error and not the new norm. Regards, Robert Williams.

  23. On a recent showing of The Knick, it was stated that the KNICK would receive an X-Ray machine invented by Thomas Edison, in fact he did not invent the X-Ray
    Willhem Rontgen did in 1895.

    What does the X in X-Ray mean?
    Answer: It means unknown quantity.

  24. why is house of wax censored/edited on cinemax? most of the gorey scenes have been cut….i would only think this version would be on cable! whats the deal? why not just play the regular version?

  25. “The Knick” is a truly amazing show. Nothing of this show shies from greatness. I feel I am living in the turn of the century every time I watch. The story, the set design, the cinematography, the direction, story line, and acting make this show one of the most compelling shows I have seen in 35 years on this planet. Thank you.
    HERE’S TO MORE SEASONS!

  26. I thought CINEMAX was a “Movie” channel… Why so many repetitive interruptions showing what’s playing later??? It’s anoying to the point of cannot even enjoy the movie, not to mention the Channel – So why? I would understand if they were selling airtime for products but just repeating the same “On Cinemax Tonight” Please go back to uninterrupted movies again and return to being the “Movie Channel” we all miss.

  27. Cinemaz plays the SAME movies everyday. There is absolutely no variety. Very boring network and I would not recommend anyone to pay for it.

  28. Cinemax plays the SAME movies everyday. There is absolutely no variety. Very boring network and I would not recommend anyone to pay for it.

  29. I have cinemax on demand from cox cable. The series Banshee is availble, however, in season one it is missing one episode and season 2 is missing 2 episodes is this due cinemax or cox?

  30. We are charged a PREMIUM PRICE for PREMIUM channels. Having said that… It is insulting and demeaning to even show a channel label on any channel. When I am watching a movie , I want to see the movie. I mean , that’s what I pay for. But IF I want any info ( time , time a program starts , name of the channel , name of the program , length of the program etc. ) all I have to do is push 1 of 3 buttons on my remote , and all of that info comes automaticall. Tonight I watched ” Lone Survivor ” on AMAX. As credits were rolling by ( yes , I read the credits ) , athe start time for some soap opera , Banshee came up. That is still a commercial no matter what the reason is for advertising it. An advertisement is still a coomercial on a PREMIUM CHANNEL. My wife and I have been arguing for a long time about leaving the PREMIUM CHANNELS on or turning all of them off. AFter tonight , that is 1 step closer to happening. I am partially disabled , and I spend most my time watch PREMIUM CHANNELS because the channel labels/ID’s are as I said insulting and demeaning with the advent of digital cable and all the info available with the touch of a button. But it is getting more difficult to try to see what I am watching. My best friend , a pilot calls it INFORMATION OVERLOAD. That’s why cockpit instruments have become fewer and more simplified. Like voice info AT THE PUSH OF A BUTTON. PLEASE stop using a countdown clock for the upcoming program. Please stop using channel I.D.s / channel labeling. It is unnecessary , and insulting , demeaning , and antiquated. Remote buttons are more efficient and and not annoying. Sincerely , Allan Chandler

  31. Along with Game of Thrones, Banshee & it’s ‘stars’ is the best entertainment on ‘T.V.’. (Hands Down)

    Thanks:)

    CNX

  32. Iam a Cinemax customer who receives Cinemax through Verizon Fios. My concern is that Cinemax could do much better with its current catalog of movies and on demand packages customers receives. I have observed the same movies being played over and over again for the last 10 years. I know and believe with 20000 movies that have been released over the last two decades Cinemax can do better with province customers with a better catalog of movies and shows. In addition, I have an idea which includes Cinemax allowing users to get there choice of atleast 5 movies every month of there choice through on demand. Of course I know that this may increase the amount of the cost to the customer but if the current system is broken then it needs to be fixed even if the new cost is blended in to equate for change.

  33. When will you be brining College Coeds Vs Zombie Housewives to your After Dark? I love this film an it is better than any other soft core movie you have on file. Andy Long is spectacular and the girls are gorgeous. Please bring this title tom Cinemax!

  34. I set my DVR to record “Carrie”, as all of the info, actors, pictures, etc were all listed as the 2013 version. A few days later, I went to watch it and it was the 1976 version??? With all of the 2013 info… ???????????

  35. Why not play the director’s cut?
    We watch movies we like several times, but the additional scenes make those movies fresh, besides adding content and clarifying the story. Dances with Wolves, Aliens, etc.

  36. Please please please please please please don’t cancel banshee after series 4! Me and plenty of people I know really love the show! It’s the best thing EVER to be on television.

  37. I have been a long time customer of your products
    I am extremely frustrated at the older movies your offering. Some are from the 1970s.
    This is unsatisfactory for the amount of money for charge
    I would love to speak with someone about this issue

  38. You do not show enough nudity on late nite max. Bring back movies like Naked Betrayal,All For Lust,Passion Crimes,Pleasurecraft, Andromina The Pleasure Planet, I Like The Girls Who Do, These movies were great. What has happened to the good late night softcore,

  39. How can . I find THE INHERITANCE with . Russell Crowe and Albert finney to watch.

    NOT a good day… another version of it.

    I already have a good day version.

    Thanks a lot

  40. This is a reply for the dude complaining about cinemax after dark soft porn between 7-8 AM. Dont let your kids watch these shows and put a dadgum parental lock on your set for those channels and watch your kids more closely.
    Technology has advanced so much over the years. My mom and dad had cinemax in 80s and 90s and we had kids in the house but we had parental control
    :0

  41. Very Annoyed that The Knick was switched from HBO to Cinemax from season one to season two. What a sleazy profit strategy and what contempt it conveys to your customers. Do you think we’re that obtuse? I know I speak for many others when I say: Shame on you, Greedy bastards

  42. You have posted on Cinemax a movie called The 25th Hour, the older one with Anthony Quinn, which I have been wanting to see forever now. I see in the credits the description and it is the one with Anthony Quinn, but the movie showing is the newer one with Edward Norton. I get disappointed when you do things like that. Can you solve the problem and put the right one that the credits indicate. Thank you.

  43. Is Cinemax/HBO considering fan comments for renewal of Banshee or is it a done deal and Banshee will not be renewed for 5th season ? If there is a way fans can voice their appeal, please let me know. I’m already re-watching all episodes for the third time. Both my husband and I love this show.

  44. Just wanted to let you know that the information you have listed on cinemax.com is not consistent with the information showing on cinemax.com/movies.

    You have some wrong premiere date information for movies, such as Neighbors and Jersey Boys.

    Thank You!

  45. Can you please put episode 15(Season 2 episode 5) on Cinemax On Demand in Chapel Hill, NC (Time Warner)? All the other episodes are there!

  46. I just want everyone at Cinemax that you all are doing a fantastic job. From the top and all the way through to everyone throughout the company I say well done! My favorite show on any network is The Knick. What a gorgeous piece of art. The writing is amazing and I hang on every word and each episode transforms me back in time. Thanks for such a wonderful series. Merry Christmas to All at Cinemax.

  47. “The Knick” is the best show my husband and I have EVER watched on television. Kudos to the stories, cast and staging. Cinemax has outdone itself with this superior series. Please bring it back for more seasons!!!!

  48. Myself and three other family member went to see the 14.40 showing of Starwars at the Cinemax at the Wembly London Outlet centre, screen 7.
    We chose the 3D showing and dbox seats and have to say we were very disappointed by the screen quality. The images through a majority of the scenes were blurred with ghosting.
    We had been really looking foreard to the film and feel that we didn’t get what we had paid for.
    I look forward to your response.

    Kind regards,
    Emma Mulcahy

  49. HOW DARE YOU SHOW PORN ON YOUR CHANNELS !!!!
    I HAVE NEVER SEEN SUCH FILTH ON A REGULAR MOVIE CHANNEL IN MY LIFE ! DON’T YOU PEOPLE REALIZE THAT SOMETIMES CHILDREN GO TO THE TV LATE AT NIGHT WHEN THEIR PARENTS ARE SLEEPING AND VIEW WHAT IS ON OR DON’T YOU HAVE ENOUGH INTELLEGENCE TO REALIZE THIS ? MY GRANDSON PHONED ME THIS MORNING AT 2:00 A.M. AND SAID
    “HEY GRANDMA, YOU SHOULD SEE WHAT IS ON CINEMAX ACTION CHANNEL! ! !” NEEDLESS TO SAY, I CHANGED THE CHANNEL TO FIND PORNOGRAPHY ON IT ,SEXCAPADES !!!!!!!!!!
    THIS IS THE WORST OF DISPLAY OF TRASH YOU HAVE EVER AIRED SINCE YOU PEOPLE HAVE BEEN ON THE AIR !!!!!!!!!!!!

    • Maybe your grandson should have better role models, like parents, and be in bed. Maybe be responsible and use your parental settingsNot everone is a prude like yourself. Don’t like it, don’t watch it.

  50. What a surprise it was getting a chance to watch the original ‘Poltergeist’ this past
    Friday. But another surprise was finding that the film was not intact. The scene
    where Diane and Steven were preparing for bed while he was talking in that
    ‘Donald Duck’ voice prior to smoke marijuana was cut. WTF? I have NEVER ever
    seen a Cinemax that had been edited. Am I the one on drugs here…?

  51. This is going to sound weird. But there was a movie that I saw once called sex with a vampire it stars Xander Corvus. Even if I could buy it or if it can be out online

  52. Please get chromcast. I would like to see Cinemax go on my chromcast but it’s not offered. I can get HBO but not Cinemax and they are owned by the same company. Why is this

  53. Why can’t you people show movies other than the 10 or 12 you show over an over, i.e. The Sixth Sense, you’very show that 50 times or more with millions of good older movies out there. What is wrong with you, If it does not change I am going to cancel your all and encourage others on my website.

  54. I don’t know how you brokered a deal with HBO to show Outcast on HBO go, but well done. I’ve spent the last 10 minutes looking for a way to give you my money. Sadly I have no way to subscribe to your service. I do not subscribe to cable. Follow HBO’s lead, I know the initial infrastructure is expensive but I firmly believe it will pay off in the next few years. If you can hit Netflix’s price point, I’ll subscribe to your service for the rest of my life.

  55. Would it be possible to put Skin to the max series that went to different sex clubs back on demand…Charter is our cable company..We really enjoyed this series.
    Thank you

  56. Is there a reason u cannot watch 4 episodes of banshee in season 3 on demand? Why is the option only available online? Thanks

  57. I pay cinemax so I can watch unedited, uncut movies and now it looks like I’m going to dump cinemax because, you have decided to edit the movies due to the current political climate.

  58. Why am I not able to see season 4 episodes on demand. When we were binge watching banshee last week it was there last night episode 4 shows were not there

  59. Hello Cinemax: Wife & I have enjoyed your different “late night – adult” programming for years. But we noticed the MA shows & movies have all been removed; old & new. If you do not bring back adult shows for adults… we may have to cancel our Max & HBO.

  60. I kept the Cinemax channel waiting for Season 2 of Outcast, as of today I still can’t find an announcement about the US release date anywhere, even after season 2 has already ended in the UK. The social media pages and website are no longer even updated. I’m cancelling for now, I’ll be back if the show returns. It would be nice if you kept the fans updated.

  61. please cancel cinemax account that keeps coming off my account in south Africa
    I didn’t sign up for it or wanted it tis been deducted for 4 months now I don’t even know what account name it falls under. My name is Bradford Jones id 7212285220087 can someone get back to me or send me the correct people to talk to

  62. I’ve never used your channel, I’ve been charged the last 2 months for something I didn’t ask for or use. STOP.

  63. Hi There! I’m writing this comment because for many and myself, Outcast was considered to be the best TV show alongside the walking dead. Is there any possibility of this show continuting? With such a large fanbase, I’m confused as to why Outcast would stop airing. I am aware that Outcast season 2 was aired in the UK, but is it possible to bring Outcast season back to the US? What about season three? Is season three in the works? Are there talks about Outcast season 3?

  64. Worst customer service ever!! Worse then pulling teeth. I will NEVER EVER start anything with Cinemax. I can’t even cancel because I don’t want it.

  65. I’m getting drafted for a starz $8.99 and Cinemax $9.99 a month and I don’t even have those channels. I would like for someone to contact me.

  66. I cannot believe that you have cancelled quarry. I think that it was a really good show. And I was really looking forward to the second season.

  67. I don’t like not being able to see late night series on Cinemax tv. Everyone don’t have all of those smart devices and everyone don’t know how to use them .

  68. I’m not a big TV watcher, and I’m certainly not a cable user, but I actually started doing both when I was introduced to your show “Quarry”. I hope you reconsider and bring it back.

  69. Verizon fios customer. Login into MaxGo via computer (not phone) responds by stating that I am not a subscriber. Password and login are entered correctly and verified on other premium channels to which I subscribe. Since conversion to new platform in 9.2017, login has been difficult on phone and website.

  70. Your movies and times are not in sync. The movie I’m now watching started almost an hour ago, unfortunately it showed not starting until now. DST can not be that difficult to understand

  71. On my Comcast on-demand, Cinemax is saying that Cinemax after dark is available. Please correct the verbiage on the XFINITY on-demand

  72. We just watched “Sixteen Candles”. I remember loving this movie thirty years ago. Unfortunately, in the light of recent news about sexual harassment and sexual assault, it was absolutely cringe worthy. The unconscious prom queen and what happened to her were exactly what women are now complaining about. That it was supposed to be comedic was awful.

    You might consider pulling this movie from your line up, at least for the near future.

  73. I love Quarry. It is by far your best series….I think you should not cancel season and bring back..This show is awesome…………

  74. Just a quick inquiry as to why you are not selling DVD series box set for the show Banshee? It was an amazing show and I know many people who would buy it given the chance to share with others who don’t have access to Cinemax. If you do a search online there are many selling downloads of your show and that in its self I would think would spark in interest into you making the offer yourselves since it is your show. If it is possible to buy all 4 seasons and the finally can you send me the information so I can order it now myself? Thanks for making a show that was hard to let go of when it ended, its one of the few shows that would keep you interest every moment it was on.

  75. I attempted to watch early episodes of Strike Back. It appears that Episode One of Season Two is incorrect. Another episode—not the one listed in On Demand feature on TWC—plays. Please correct. Thank you

    B DeMayo
    1/6/18

  76. First of all, there is not a live person to speak with…very annoying❗️Every time I have tappped the BEGUILED the 2017 version, I get the original version with Clint Eastwood….seen it many times… This has been the 6th time attempting the new version. I don’t like communicating like this because it falls on deaf ears. We pay hard earned money for your services and expect SERVICE in return.

  77. Your customer service is designed not to hear from your costumers!! We pay hard earned money and the only live person you get is by calling Time Warner only to get a sarcastic, condescending, women that answers and with no help what so ever. I have a complaint with a programming of a Cinemax movie and the WITCH transferred me to a CNN voicemail….I HATE CNN…Six times I have tried to tape the movie “ The Beguiled” the 2017 version and each time I get the 1970 version. Love Clint Eastwood but seen it many times. The options now are plentiful and if you continue on this path, you might reevaluate your ANTI CUDTOMER SERVICE.

  78. Looking to catch up on Strikeback, Season is 7 episodes in. Started Oct. 31 2017, today is Feb 15 2018. Only two episodes are available on Cinemax Go…. why!?!? I paid for the service so that I could watch when I had time, seems like this is counter intuitive for consumers like myself. When will the episodes become available, and is this the standard for Cinemax?

  79. I have HBO, cinemax recycles HBO movies as New releases. Hbo owns cinemax. Thin ice your skating on. So why am i paying for cinemax?.

  80. I’ve noticed over the past few days that your channels have been showing the recent remake of “The Mummy” but the description is for the original with Brendan Fraser. This is disappointing because I hate the new remake but enjoy the original and it’s disheartening when I switch to the channel and see Tom Cruise instead of Brendan Fraser. Please show the original and not the remake or at least change to the correct description so that I can avoid the disappointment.

  81. Why can’t I watch C.B. Strike on demand? Please put C.B. strike on demand because I’m seriously considering getting rid of Cinemax, if I can’t watch shows on this channel on demand.

  82. Numbskulls:

    I purchased a subscription to Cinemax solely to watch Outcast. Then I learn you cancelled the series.

    You are idiots.

    Therefore, if you have canceled Outcast I will cancel Cinemax. I want no more if your stupidity.

    Sincerely,

    Irritated ?

  83. I can’t believe you cancelled the cinemax series outcast. It’s the only reason we subscribed to your channel. We will be cancelling our subscription. Bad move cinemax. That was the best show on your channel.

  84. I NEVER watch this channel…just now for this awesome series! The cast should outcast for real the decision makers that cancelled this show! So pissed off that when there is a great show, and you know it…nobody cares about quality or customer satisfaction…dumb..dumb decision!???

  85. I came home from a business trip to find that my Cinemax channels weren’t there and said that I could upgrade. That was a surprise because I ordered ALL premium channels when I started With Spectrum. After calling Spectrum only to find out that you guys wanted to go independent. Well as an existing customer and admirer of Cinamax. Shock to me as a previous established customer to be treated by Cinamax this way. I could see if new customers came on board and wanted Cinamax but to cut us the customer off at the knees is not right. What it appears that Cinamax thinks they can get the Spectrum customer base into your own back pocket and charge more to those customers. It’s a shame that making money via a large customer base, maybe not a higher percent per customer that way but a steady profit. But the Greed as usual, screw the customer lets make more lets wing it on our own. Well I’ve talked to my neighbors to see if this happened to them or was it just me…yep same with them and the same mind set I’ll tell you. I will not be a customer of epic under these tactics and others have said so also. Once others find out the massive increase that’s going to happen to their cable bill they won’t have Cinamax either. You should have thought about your existing customers and not hold them at gun point this way

    Sent from Yahoo Mail on Android

  86. I had to cease my subscription that was offered thru DirecTV. I am leaving Direct as they are not broadcasting my local channels. We really enjoyed Cinemax

  87. Why did you cancel Strike Back! I am a direct TV customer and have been paying for years for your service, but this is really annoying. I will not be renewing my subscriptions. You have some great programs (CB Strike, Strike Back) and then you just quit them. Why???

  88. I pay for Cinemax with ATT Direct TV for years. How do I stream it on my Fire TV streamer?

    I can do HBO, Showtime, Starz, etc, but no Cinemax.

    Comments?

  89. I have had Cinemax for 2 months hoping to see a variety if movies. How disappointing that its the same old 80s & 90’s movies like Sucker Punch, The Island, Stakeout etc.. shown a dozen times each. There are 3-5 new movies premiered a week at movie theaters. Cinemax gets Super Troopers 2, its an ok film I like them but there should be more recently released films. Cinemax has 5 channels that rotate the same old stuff to each one. Dragged across Concrete has!worn out its welcome. Stakeout was a good film 30 years ago but its been seen a dozens of times. What happemed to Vanguard cinema they werent all great films but at least they were rarely seen & different. Where are Bogart, Mitchum, Grant, Newman, films? If your schedule isnt better next month I am gone, again.

  90. Just Canceled Cinemax. Good news for the rest of my life I wont have to see Stakeout, Cat People, Valley of Violence, The Prestidge, Dragged.Across Concrete, Just Visiting, Mr. Brooks, Armageddon, EDtv, Next of Kin or Red Eye. Over the last 3 months each of these films have been shown 50 times! If I ever hear or see any of these titles in the future it will trigger physical & mental illness!

  91. What kind of respect is your channel giving to customers when you show a movie translated to Mexican instead to Spanish. Just so you know Latin America is bigger than your bad mouthed neighbors to the south.

  92. Our family already pays for the premium channels like HBO and Cinemax As part of our contract with spectrum… Recently you have removed closed captioning on your movies… Our family has two seniors who need the close captioning… I don’t understand why you would remove this option and could you please restore it… There is a large population of hearing impaired people who then cannot watch your shows… Thank you for your time and consideration Reverend Dr. Alexandra

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