Contacting Chrysler Customer Service Center
Chrysler is an automotive company that shares a home with Jeep and Dodge. The three websites are nearly identical. The company operates in all countries of North America, but Chrysler vehicles are found all over the world. Customers can find tons of information on Chrysler, including how to customize a vehicle, finance a purchase and contact the customer service department.
Customers or potential customers may want to contact the customer service department to ask questions, file a complaint or praise the company. You can contact Chrysler customer service by phone, email and snail mail. Phone calls are the fastest means of contact, but emails can be quick and easy without having to wait on hold.
Phone Contact Numbers
If you need to call Chrysler customer service you can do so from 8 A.M. to 8 P.M. Monday to Friday or 9 A.M. to 5 P.M. Saturday and Sunday. (EST)
- Customer Service US: 1-800-247-9753
- Customer Service Canada (English): 1-800-465-2001
- Customer Service Canada (French): 1-800-387-9983
- Customer Service Mexico (From US Phone): 011 (52) 55-5081-7568
- Customer Service Mexico (From Mexico Phone): 01-800-505-1300
- Roadside Assistance (24/7): 1-800-521-2779
Chrysler Group Customer Care – US
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Chrysler Canada Inc.
Customer Assistance Centre
P.O. Box 1621
Windsor, Ontario, N9A 4H6
Chrysler Group Customer Care – Mexico
Prol. Paseo de la Reforma #1240
Col. Santa Fe
C.P. 05109 Cuajimalpa
The starting page for the Chrysler company is located at http://www.chrysler.com/en/. This official website provides all the information the customer needs to contact Chrysler customer service, schedule an appointment for maintenance or ask a question about a Chrysler vehicle.
Customer Service Email
The Chrysler customer service department can be contacted by email, but not directly via an email address. You must fill out a complex contact form with your VIN number if you have a detailed question about your vehicle. You can also send the contact form without the VIN number, but you’ll still have to fill in your name, address, phone number and email address. We contacted the customer service department via the contact page in hopes of learning the dedicated email address customers can use to contact Chrysler customer service. We’ll update the response when received.
The Chrysler customer service line automated answering service is identical to the Jeep and Dodge automated systems. The call was picked up by the automated system immediately. We were give four options to choose from with the final option being to wait on the line for a customer service representative. After just about one minute the call was answered and the representative answered our question about ordering a customer Chrysler with ease. We were not pressed into revealing personal information at any time during the call.