Contacting Chanel Customer Service Center
Chanel is a fashion company that sells clothing, accessories and perfume – among other high-end items. You can order products online, so there is a customer service department ready and willing to make sure you’re happy with your purchase. Chanel sells items directly and they offer information about where customers can purchase Chanel items offline.
Phone Contact Numbers
The customer service department for the Chanel phone number is available from 10 AM to 8 PM ET, Monday to Friday or 12 PM to 6 PM EST Saturday and Sunday.
- Customer Service: 1-800-550-0005
Chanel USA9 W. 57th St. 44th FloorNew York, NY 10019Attn: Consumer Relations
Visit http://www.chanel.com for the official Chanel website. You’ll need to choose your country before accessing the website because Chanel is available all over the world and the website is available in various languages. The Chanel website is a sales site and information portal giving visitors a look into the styles and products available from the company. When you’re ready to order, you can order from Chanel.com or find a local store that offers Chanel products. All products are sent with FREE shipping and a FREE return label.
Customer Service Email
All you have to do to contact the Chanel customer service department by email is fill out the email form at https://secure.chanel.com/en_US/customer-service/contact-us.html or email Chanel customer service at firstname.lastname@example.org. There is also a FAQ page that answers some of the more frequently asked questions.
We chose to contact Chanel about their fragrances. We asked if any of the fragrances were alcohol-free. We’ll update you when Chanel gets back with us.
We expected Chanel customer service to be the best on the planet – as we’d expect from any high-end company. We were thrilled to find you could press 0 when the automated list of options began to have the call transferred to customer service. We’re not sure where Chanel’s customer service center is located, but the automated system and the call center agent both had a strong accent that made it difficult to understand options and conversation. The agent was fantastic when it came to answering our questions about Chanel fragrances. We asked for advice on choosing a floral scent from Chanel. The agent suggested Chance, a young scent offered at an affordable price.