Contacting Calvin Klein Customer Service Center
The name Calvin Klein often sparks images of models in their late teens and early 20s wearing underwear embossed with the Calvin Klein name. Magazine ads have donned these skimpily-clad young men and women for what seems like forever, but Calvin Klein does sell more than just underwear. The official website, which connects consumers with Calvin Klein customer service and sells products at the same time, lists shoes, accessories, fragrance and home items as part of the Calvin Klein product line.
Phone Contact Numbers
The Calvin Klein customer service number we found is listed as the main number to call for all issues, not just online order customer service.
- Customer Service: 1-866-513-0513
If you are calling about an order have the order number or packing slip ready when you call. The agent will likely ask for some information to search for the order. You may also have to verify your identity when you call.
The company behind Calvin Klein and the company you’ll be writing your letter to is PVH. Other brands associated with the company are Tommy Hilfiger and Van Heusen.
PVH CorporationAttn: Calvin Klein Customer Service200 Madison AveNew York, NY 10016
This is not the address for payments, refunds or returns. If you need to return an item to Calvin Klein customer service, address your package to the address listed for your product.
CKU – Calvin Klein Underwear
229 Hollie Dr
Martinsville, VA 24112
Calvin Klein – Apparel and Accessories
Attn: Returns Department
7601 Trade Port Dr
Louisville, KY 40258
Calvin Klein – Home Collection
Attn: Returns Department
654 Madison Ave
New York, NY 10065
The website for the famous Calvin Klein brand is http://www.calvinklein.com. In addition to the main site, we also found a site dedicated to just Calvin Klein underwear at http://www.cku.com/home/index.jsp. The company behind Calvin Klein customer service also offers a website at http://www.pvh.com/.
Being such a hip, forward-thinking company, Calvin Klein is active on multiple social media pages.
- Facebook: https://www.facebook.com/CalvinKlein
- Twitter: https://twitter.com/CalvinKlein
- YouTube: http://www.youtube.com/user/calvinklein
Customer Service Email
You can contact Calvin Klein customer service by email if you have a question about your online order. The contact form http://www.calvinklein.com/helpdesk/index.jsp?display=store&subdisplay=contact asks you to choose a topic before displaying a list of FAQs. At the bottom of the page is a link that reads Contact Customer Service. Click that link and the email form will appear. We chose to test the form with a question about boot dimensions. If the Calvin Klein customer service representative answers, we’ll let you know.
When we contacted the customer service department at Calvin Klein, the automated system provided three options. If customers press three (3), they are connected to a live customer service agent. We asked the customer service agent for information relating to the return policy for items purchased on the website. The agent explained the typical timeframe for returns is 30 days. Select seasonal items and clearance apparel items could have a different return timeframe. We felt as if the customer service agent was helpful and detailed in their answer. When you contacted the customer service department, what was the outcome? We would love for you to share your thoughts.