Contact Cabelas Customer Service

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Contacting Cabelas Customer Service Center

Cabelas is a sporting goods store that specializes in hunting, fishing and outdoor equipment of all kinds. Cabelas is one of the biggest names in outdoor equipment, especially in the hunting and fishing categories. The company is one of the few that still offer a paper catalog, but customers can order from that catalog online or by phone.

Contact Info:

Phone Contact Numbers

Customer service hours are from 7 A.M. to 11 P.M. CST.

  • Customer Service: 1-800-237-4444

There are no dedicated phone numbers for outdoor advice, special departments or ordering, as is the case with some sporting goods and outdoor companies.

Mailing Address

Cabela’s does offer a mailing address for customer service, but it is not published on the customer service page. We found the address listed in the Privacy Policy along with a link to email customer service.

Cabela’s Inc. One Cabela DriveSidney, NE 69160While customers can choose to use the Cabela’s customer service mailing address to connect with the company for general customer service, it is a slow means of contact. It could take weeks for the issue to be addressed and for the customer to receive a response due to mailing times and delivery alone. Phone and email support are much faster.

Official Website

The official website for Cabela’s is located at This is the site where customers can read product descriptions, compare products, find out more information about products listed in the Cabela’s catalog and place an order. Customer service contact information is also listed on the official site, though it appears to be spread out across several pages.

Customer Service Email

Cabela’s customer service is available by email, though you’ll have to send in an email contact us form with your problem, praise or order inquiry. You can include your order number on the email form, but it is not required. You do have to enter some personal information like name and contact email address. Email forms are not idea for addressing financial issues regarding credit cards, debit cards or bank accounts.

Our Experience

The Cabela’s customer service line is the fastest customer service call we’ve ever made. We pressed 0 as soon as the call was answered and an agent immediately picked up the call at the 10 second mark. That is extremely fast. The agent was friendly and seemed interested in the question we asked about first time camping equipment. After about three minutes on the call we requested a catalog so we could leaf through the camping supplies available.

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Rating: 1.5/5 (2 votes cast)
Contact Cabelas Customer Service, 1.5 out of 5 based on 2 ratings
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7 Comments on “Contact Cabelas Customer Service
  1. I want to make Cabelas card payments from my PayPal account, but need an email address at Cabelas to set it up. They do not publish their email, making payments more difficult and expensive for me

  2. We just read in the Omaha World Herald about Cabela’s refusal to sponsor the Eastern Sports and Outdoor Show. Thank you for upholding the rights and values of outdoors people everywhere!!

    It’s great to know your company knows its customers and stands up for their rights. Thank you!

  3. Their Gift return policy is a joke and an absolute shame. I followed the instructions for an exchange from a gift I had received. Its now been 2 months and I have not received a refund or exchange… after being on the phone with them 4 times and nobody knowing how to handle it. Apparently a “gift” is only a “gift” if it was purchased on a card, you have a receipt, or the person gave their personal info out when they purchased. News Flash: Many people do not want to give out their personal information and if you wont accept a return without the receipt then don’t have the policy. I have been a fan for a long time and carry a high-credit Cabelas card (as do several family members)… that’s all about to end. I guess my gun doesn’t need a scope for a few more months in their opinion.

  4. I recently purchased a pair of hiking boots in your Barrie Ontario store, many years ago I purchased the exact same boot from the USA. I love the boot, it is comfortable from the moment you first step into it. The only problem I have encountered is the metal grommets on the boot cuts through the laces and I am constantly replacing laces. Is there a lace that is compatable with these metal grommets.. Boot description is 81-2861 02505810 PO# 71746481213. Thank you Susan STemp

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