c-spire

Contact C Spire Customer Service

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Contacting C Spire Customer Service Center

C Spire is a cellular company that once operated under the name Cellular South. C Spire is a national cell phone company with coverage all over the United States, which leads us to believe the company uses another company’s cell phone towers to provide service to their customers.

Contact Info:

Phone Contact Numbers

C Spire customer service is available to customers 24 hours daily. If you need to contact C Spire about purchasing a new plan, you can call the sales number between 8 AM and 8 PM Monday to Friday and 9 AM and 5 PM Saturday.

  • Customer Service: 1-855-277-4735
  • Orders: 1-855-277-4734

Mailing Address

C Spire lists two addresses on the customer service page. The first address is for sending payments in for your cell phone bill. The other is for connecting with C Spire corporate office.

C Spire – PaymentsPO Box 519Meadville, MS 39653

Or

C Spire Corporate1018 Highland Colony PkwySte 300Ridgeland, MS 39157

Official Website

Go to http://www.cspire.com/ to find out more about C Spirewireless, phone and service plans available to customers. The company offers family and individual plans priced lower than national averages, which could attract customers looking to save money on cell service.

For customers on the go, contact C Spire customer service on:

Customer Service Email

You can choose to contact C Spire by email at http://www.cspire.com/help/contact_us/contact_us_form.jsp. Email communication should not include any personal information. That includes information about your credit, debit or bank account. If your issue is with the C Spire billing department, contact the customer service desk by phone.

Other unique options to contact C Spire customer service similar to email include:

Our Experience

In the ever popular search for cheap cell phone service, customers often switch to a less expensive company only to find the cell service less reliable than they expected. When there’s a problem, customers often turn to the customer service desk for answers. When we called C Spire by phone the call was answered by your typical automated system. The message suggested customer’s text questions to 611, including billing questions. Simply enter 611 into the number box and text up to 160 characters to customer service. The automated system reads your phone number to pull up your account. If you don’t have an account with C Spire, but still have customer service questions, you must call the Sales number not the Customer Service number.

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Rating: 1.0/5 (1 vote cast)
Contact C Spire Customer Service, 1.0 out of 5 based on 1 rating
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8 Comments on “Contact C Spire Customer Service
  1. To whom it concern,My name is Althea Eddins,My husband an i purchased a motorola touch pad with a slide out keyboroad on Jan,2, 2013,at your store in Starkville,Ms.By Jan.28,2013, We had went back to the store four times!The reception was awful,we had troulbe texing out also calling out, as well as receiving them, the phone kept showing out of service and turning off in mid conversation. Later on after speaking with one employee we were told the phones were no good.They wanted us to pay them to take back the phones that never really worked! needless to say we’re no longer with your company.I think it was very unfair for our phones not to be exchange for free since they never really worked. They kept us coming back until the days alloted for a free exchange was up! This treatment was lake a scam and i wont you to know you’ve lost tow good customers.
    Sincerely Mr.& Mrs.Eddins

  2. I was unable to resolve the issure of Being an auto pay customer and experencing automatic disconnection EVERY month. I want to discontinue my services with C-spire, immediately and I want to port my number to my new phone.

  3. My wife and I are long time customers of CSpire and have always been satisfied with the sevice received until recently. We purchased a wifi contract with C Spire and have tried to work with tech support to resolve. Each time we were unsuccessful. We even had to wait serveral days to get in contact with infasturcture team. Which they were unable to resolve. I called tech support again and in the process of waiting we went over 2 day beyond out 30 day return policy. We called customer service and they said we had to go to the store, the store said we had to speak to the store manager who was on vacation. His first day back I spoke to him and refused, but exchanged for a newer version wifi. This does not work either. The problem is my wife’s job requires daily uploads and downloads, which she cannot do through cspire but can go to any wifi hotspot and do but cannot do through cspire. We intend to keep the data card and phone service but need to cancel the wifi contract and pursuse other avenues to allow us not to have to travel to use a hotspot to do my wifes downloads.
    Please restore my faith in your customer service we have received though out the years and allow the contact to be cancelled since service cannot be attained for the purpose in which we purchased.

  4. I paid my bill before the do date on my account only to awake on the do date to fine my service was disconnected,with this company you never speech with a person you get a computer system,and they want a credit card number. You have more problem than how to pay a bill.c-spire is the company I am referring to.

    • I’m having similar issues with this company. I paid my bill before the due date in order to continue my service so that I could port my number to another carrier. I paid two days after the end of the previous billing cycle. After porting my number successfully I asked that I be prorated and refunded the remainder of my payment. I was denied by a phone rep and stated that my request to terminate will be honored at the end of the billing cycle. Why should I “give” you a full month of pay when actually I only used two days of service? It seems that once my resources are in the bank account of your company there is no recourse to being honest, faithful or clean with business transactions as I was. For over the past six years I was a loyal customer who was never late on paying my bill. This company seems to me to be a back alley operation with no regard to good, loyal customers. I won’t recommend this company to anyone else and I don’t intend to do business with them ever again in the future.

  5. I have had a phone from Cspire for about five years. Several months ago i bought a samsung galaxy s with their prepay plans. I have had more trouble with this phone than I have with any other phone from other carriers. My samsung will not let me call out or receive calls. Basically I have no dial out tone and the phone is useless. Now im told that I have to wait until tomorrow to “try” and get my samsung fixed because there is no 24 hour costumer service telephone line. I am now reconsidering my choice in phone carriers.

  6. Based on the facts that I couldn’t reach a customer service representative by phone, after waiting on hold for 20 minutes, nor chat on line with a representative because they “are not available” at 3 p.m. I would have to say that your customer service department, well to be blunt, sucks.

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