Contacting Burlington Coat Factory Customer Service Center
Burlington Coat Factory sells more than coats, regardless of the name. The corporation operates more than 450 stores in nearly every state in the US. Founded in 1972, the company offers high-end merchandise at reduced prices.
Customer service contact information for Burlington Coat Factory is extremely limited. We were able to find a contact page on the main website, but there is not number openly listed and no address for the corporate office.
Phone Contact Numbers
There are no phone numbers listed to contact Burlington Coat Factory customer service on the official website, but we managed to find a number from other sources. We tested the number and it does connect customers to the customer service department.
- Customer Service: 1-888-223-2628
Burlington Coat Factory
Attn: Customer Relations Department
1830 Route 130 North
Burlington, NJ 08016
Visit http://www.burlingtoncoatfactory.com to shop, log in to your account or contact customer service. At this time the only means of contacting customer service on the official website is the contact form. You should not provide financial information, like credit card or gift card numbers in the body of your email. You may be given additional customer service options once you’ve logged in. You can also check your packing slip for contact information if you’ve already received an order.
Customer Service Email
The contact page http://www.burlingtoncoatfactory.com/ContactUs.aspx for Burlington Coat Factory lists an email form and nothing more. You can choose between three departments – Store, Online or Corporate. You must enter your name and a valid email address to send the form.
We contacted the customer service department by email to find out why there is no mailing address or customer service phone number listed on the website.
We also found an email address for customer service listed on the Facebook page: firstname.lastname@example.org.
The customer service number for Burlington Coat Factory was a bit difficult to find. We finally found several numbers, but only the one listed was accurate. When you call customer service you can press 0 to skip the automated system. Our call was answered by Gail in less than 30 seconds. Gail was happy to locate our nearest Burlington Coat Factory. She also noted that the website could also provide this information or information on other stores if we’d rather not wait for a customer service agent.