Contacting Bresnan Customer Service Center
Bresnan is a cable, Internet and phone provider that appears to have recently changed its name to Optimum. All of the information on the official website and on the Internet refers to the Bresnan name, so that’s how we’ll address the company and customer service contact issues. Customer service contacts are available for customers and non-customers from the official Bresnan website, but customers have access to more personalized contact via their online account.
Phone Contact Numbers
We found several phone number listed for Bresnan customer service. One is a technical support number and another is for the corporate office in Bethpage, NY.
- General customer service: 1-877-273-7626
- Technical support: 1-888-909-4357
- Corporate headquarters: 1-516-803-2300
If you have questions or comments about your current service or new service, the general customer service phone number is best. Technical questions about service that is not working properly can be addressed by the technical support. All other communications about Bresnan may be best addressed by the corporate office.
The mailing address for the corporate office is:
Cablevision Systems Corp. 111 Stewart Avenue Bethpage, NY 11714-3581
We also found a mailing address for Bresnan Communications in Purchase, NY. It appears this is the main corporate office for the company listed on other Bresnan Communications properties.
One Manhattanville Road
Purchase, NY 10577-2596
The official website for Bresnan was a bit difficult to locate because all searches resulted in a personalized page for Bresnan customers. We did manage to find the main website at http://www.bresnan.com. This website offers information on Bresnan accounts and customer support.
Customer Service Email
As is the case with more and more companies, the contact email form is hidden behind your account log-in. We attempted to locate an email address for someone at corporate office to find out more about Bresnan customer service. We found a listing of sales manager email addresses, but nothing for customer service. We contacted the Online/VOD department at email@example.com. We will update the customer service information as soon as we receive a response.
When we contacted Bresnan customer service, we heard the automated response line. After approximately 7 minutes, we spoke to a customer service representative. They were cheerful, polite and extremely helpful regarding our questions. We asked about initiating service and the Bresnan customer service representative answered all of our questions.
In the event you want another method to contact customer service, you can email at: firstname.lastname@example.org. We are waiting for a response to our questions.
What was your experience dealing with Bresnan? Let us know if you received quality customer care that you deserve.