Contacting Braun Customer Service Center
Braun is a consumer shavers company that literally only sells shavers and shaving accessories. The main page of the website lists all the current brands sold by Braun. At the bottom, middle of the page you’ll also notice links to contact Braun customer service. This is where you’ll find the general contact information Braun is willing to share.
There is a bit of general customer service information listed on the Braun website, but nothing more than a phone number and email form. The corporate information fills in the blanks.
Phone Contact Numbers
If you live in the United States, you can contact Braun customer service using the toll free phone number listed on the site. There are also numbers listed for a variety of other countries that sell Braun products. What are NOT listed are the customer service hours.
- Customer Service: 1-800-272-8611
- Corporate: 1-513-983-1100
Braun is a Proctor & Gamble company, so customers can use the Proctor & Gamble customer service address to contact Braun by mail. Mail is a slow means of contact so if your issue is time sensitive, choose a different contact method.
Proctor & GambleAttn: Braun Customer Service1 Proctor & Gamble PlazaCincinnati, OH 45202
Head on over to http://www.braun.com to find all the latest information on Braunshavers and customer service contact. You will also find the link to the Braun Facebook page, but no other social media contacts, despite the fact that Braun is active on other sites. The Braun website serves as an information portal and a shop. You can order Braun shavers directly from the company.
Customer Service Email
If contacting Braun customer service is the best choice for you, use the Contact Us page to do so. Simply visit http://www.braun.com/us/consumer-service.html?country=United+States+of+America&continent=am&action=country and click on the E-Mail link under the phone number. When the Instant Answers page appears click on the Email Us link and a form will appear.
The customer service department places the customer first. After listening to approximately 6 options, we selected 0 for the customer service department and within 60 seconds we were connected to a live agent. We wanted to know if we could return or exchange a product if the retail location does not accept a return. The agent explained Braun would take care of the customer if the customer had a valid receipt.
We like when customer service agents and companies put the needs of the customer first. What was the result when you contacted the customer service department? Share your story below.