Contact Bowflex Customer Service

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Contacting Bowflex Customer Service Center

Bowflex is a fitness company that specializes in home gym equipment. The company does a great job of adding new fitness equipment as the industry changes. Bowflex customer service encompasses financing, product help and technical assistance. For customers who’ve financed Bowflex purchases, you may have to call the finance company holding your loan balance for customer service. Check your Bowflex bill for contact information.

Contact Info:

Phone Contact Numbers

Visitors can contact Bowflex customer service to make a purchase or troubleshoot problems they’re having with their Bowflex equipment. Customer service is open from 6 AM to 5 PM Monday to Friday, PST. There are no customer service hours on the weekends, but the ordering line is open on weekends.

  • Ordering: 1-800-618-8853
  • Customer Service: 1-800-605-3369

Mailing Address

Bowflex is a Nautilus company. There is no mailing address for Bowflex customer service, but there is a headquarters for Nautilus in Washington State.

Nautilus, IncGlobal Headquarters17750 SE 6th WayVancouver, WA 98683

Official Website

There are two websites for the Bowflex company. The first is the sales website located at This site is intended to route visitors to different areas of the website based on the products they are interested in buying. The second website is where customers will find Bowflex customer service information. Visit customer service details.

Bowflex also offers customer service on social media sites. You must have an account on the site before contacting customer service.

Customer Service Email

many larger companies skip the dedicated email address for an online contact form due to the volume of incoming emails, but Bowflex hasn’t switched to an online form. You can email customer service at Don’t send emails about your Bowflex financial account before checking your bill. Your finance account may be with another company. Credit card and bank account numbers cannot be safely sent via email.

Our Experience

In less than 60 seconds we were speaking with a customer service representative. We got straight to the point. Although the powerbands are replaceable for life, we wanted to know if this was under any circumstances. The agent explained this fact was a major selling point of Bowflex products and will continue to be. As of right now, the agent explained there is no intention of changing.

The experience was ideal due to the speed of the call and the information provided by the agent. Do you want to offer a different point of view? Take a minute to share your thoughts.

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Rating: 5.0/5 (1 vote cast)
Contact Bowflex Customer Service, 5.0 out of 5 based on 1 rating
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One comment on “Contact Bowflex Customer Service
  1. I had a very pleasant experience with your representative Kathy she took care of all my concerns I had a problem with my pulleys on my extreme 2 and Kathy took care of me and replaced all my pullieys for free thank you Bowflex extremely HAPPY Dan

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