Contacting Boscov’s Customer Service Center
Boscov’s is a retail store with locations in Pennsylvania, New York, New Jersey, Maryland and Delaware. The store is similar to Walmart, Kmart or Target in size and merchandise distribution, but not in popularity as there are a fraction of the total store locations compared to the big box retailers.
Some of the contact information for Boscov’s customer service is store-specific. You can find your local store using the Store Locater on the official website.
Phone Contact Numbers
We were not happy at all to find out the Boscov’s customer service phone numbers were listed in a PDF document, not online. When we clicked the button to show the customer service numbers the document was automatically downloaded to our computer. That is a bad business practice as the consumer has no idea what is in the document. Businesses should always ask permission for starting a download.
If you’re having trouble with your online or phone order contact the support team between 9 AM and 10 PM Monday to Saturday or between 9 AM and 9 PM Sunday. Customer service hours are on ET.
- Customer Service Online/Phone Ordering: 1-800-284-8155
Need to find a store location? You can contact Boscov’s to find a local store at:
- Store Locations: 1-800-755-6391
The Boscov’s credit card customer service department is open from 8 AM to 12 AM Monday to Friday, 8 AM to 9 PM Saturday and 9 AM to 7 PM Sunday.
- Credit Card Customer Service: 1-800-755-7872
Gift card agents can answer your questions from 10 AM to 9:30 PM Monday to Saturday or 11 AM to 7 PM Sunday.
- Gift Card Customer Service: 1-888-850-9964
Other customer service phone numbers listed include:
- Corporate Gifts: 1-877-824-3565
- Gift Registry: 1-800-284-8155 opt 4
- Heavy Item Delivery: 1-888-696-8199
- Problem with Heavy Item Delivery: 1-888-267-2687
- Appliance Repair Service: 1-800-448-3997
We didn’t find a customer service mailing address on the Boscov’s website, but we were able to find a corporate address.
Boscov’s Corporate4500 Perkiomen AveReading, PA 19606
For online shopping, account management and customer service, visit the official Boscov’s website at http://www.boscovs.com.
Customer Service Email
Customers must use the online email form to contact Boscov’s customer service.
Connecting with a live agent was easy and simple. There was little wait time. In fact, we were speaking with a live agent in less than 2 minutes. When the agent answered the call, we wanted to know if the customer service department could provide information relating to returning products, especially warranty returns. The agent explained the process in detail as well as provided a link to the FAQs on the main website.
This was definitely 5 minutes well spent. The customer support team was excellent. Did you have the same thoughts after your call? Leave a comment about the Boscov’s customer support team below.