Contacting Boost Mobile Customer Service Center
Boost Mobile is a pay-as-you-go cell phone provider that requires no credit check and no long-term contracts. As cell phone companies phase out unlimited data plans, providers like Boost Mobile are working hard to provide cost effective unlimited plans. Boost Mobile currently offers a $50 plan that includes unlimited everything. If you pay your bill on-time, the total monthly cost could shrink to just $35 a month after 18 months of on-time payments. That is cheaper than any other cell phone provider.
Boost Mobile operates on the Sprint Network, but that doesn’t mean customers can contact Sprint for customer service. You must use the Boost Mobile contact information for help with your Boost Mobile account.
Phone Contact Numbers
Customer service for Boost Mobile customers is available by phone from 4 A.M. to 9 P.M. PST weekdays and weekends.
- Customer Service: 1-866-402-7366
- Corporate Headquarters: 1-949-748-3200
- Corporate Headquarters Fax: 1-949-748-3272
The mailing address for Boost Mobile customer service is not listed on the customer care page, but the main address for headquarters is openly available. If you have a concern about your Boost Mobile service that can be addressed by customer service, it is best to contact them directly as the letter you send headquarters may never reach the customer service department.
Boost Mobile Headquarters9060 Irvine Center Dr.Irvine, CA 92618
Customers can access their account, order new phones, pay for next month’s coverage and contact customer service using the official website at https://www.boostmobile.com. The coverage area map is also available for customers who want to find out if Boost Mobileis available in their area.
Customer Service Email
If you want to email Boost Mobile customer service you’ll have to use the contact form on the website. The contact form located at https://www.boostmobile.com/support/contact-customer-service/ , is available for customer communication only. You are required to enter your Boost Mobile phone number and account PIN before you can send the form. If you do not have a PIN you will need to contact the customer service department for Boost Mobile support.
The agent we talked to at Boost Mobile customer service was more than willing to search our zip code to tell us if Boost Mobile was available in our area. Getting through the automated system was not as simple as answering our question. We tried pressing 0 to push through the system, but our call was disconnected. When we called back it took us more than two minutes just to listen to all the options, make choices and finally reach customer service.