Contacting Bitdefender Customer Service Center
The Internet is a fantastic invention that connects the world in an instant, but with constant, infinite connection comes possible security risks. Bitdefender is security software that protects your computer against viruses and other Internet threats. The company was honored as one of the CRN Products of the Year in 2011.
Phone Contact Numbers
When it comes to selling software there are always going to be download, installation and operational issues that require technical and consumer help. Bitdefender customer service is there to help customers having trouble with the software. When looking for the proper phone number to reach customer service, you have to choose the Bitdefender product you have before the phone number is displayed, but all the numbers are exactly the same. The customer service line is open 24 hours a day.
- Customer Service: 1-954-928-2780
There is no mailing address listed for the Bitdefender customer service or corporate office. We were able to find a press release on the Bitdefender website announcing the opening of a US headquarters in California.
Bitdefender US Corporate650 Castro WayMountain View, CA 94041
Descriptions of new Bitdefender software are available at the official website. You can find Bitdefender online at http://www.bitdefender.com/. The website allows visitors to compare the different software programs to choose the one that best fits the consumer. Online ordering, support and customer service round out the website.
For those customers into the social networking scene, check out Bitdefender on:
Customer Service Email
Detailed customer service, technical help and answers to product questions can be answered by email. Use the email form http://www.bitdefender.com/support/contact-us.html to reach the Bitdefender customer service team. You’ll have to include your Bitdefender product, computer operating system, email and license key to send the email form.
Although we didn’t have to endure a lengthy wait or a confusing automated system, we encountered a customer support team not focused on assisting the customers. Yes, we were speaking with a live agent in less than 90 seconds, but no, our concern was not resolved. We asked a common question. What does a customer do in the event the product arrives at a customer’s home and the package is unopened. Can the customer return the item?
The agent explained customers could not return the product due to copyright laws. There would be the chance the software could have been downloaded onto another computer. The company representative could not provide an answer or provide information on the next course of action. We feel as if we were let down. We you let down during your call? Shout out below.