Contacting Betty Crocker Customer Service Center
Betty Crocker is a banking company that specializes in consumer foods, but there are some home products and cooking supplies on the product list as well. Betty Crocker is a participant in the Box Tops for Education program so there should be a Box Top on most Betty Crocker products. Betty Crocker is part of the General Mills family with Progresso Soup, Cascadian Farm and Green Giant, among many other household names.
General Mills, the parent company behind Betty Crocker, is good at sharing customer service information for all brands. Some consumers may notice that some of the contact information overlaps and some is unique.
Phone Contact Numbers
- Customer Service: 1-800-446-1898
- Fax: 1-763-764-8330
Instead of calling the Betty Crocker phone number, customers can choose to write a letter to the customer service team. Address the letter to:
General MillsPO Box 9452Minneapolis, MN 55440
Baking tricks, recipes and customer service information are all located on the official website at http://www.bettycrocker.com/. You can choose to join the Betty Crocker family and subscribe to email newsletters, log in to your account and even access online coupons. Betty Crocker is a General Mills brand, so you’ll find links to the corporate site and other General Mills brands on the bottom of each page of the website.
Customer Service Email
Fill out the form on the Betty Crocker website to contact the customer service team. The form is short and sweet, but it does require your age and email address. We used the form to ask Betty Crocker for a list of food products safe for children with peanut allergies. Some companies share that information online, but few offer a complete, concise list for parents.
- Contact Form: http://consumercontacts.generalmills.com/ConsolidatedContact.aspx?page=http://www.bettycrocker.com&js=True
The customer support team is friendly and helpful. We were able to speak with a live agent in less than 2 minutes and ask questions relating to the hours of operation. The agent explained the Betty Crocker customer service department is available by phone from 7:30 AM to 5:30 PM CT Monday to Friday. The call center is closed on the weekends. We also wanted to know what happens if we have a concern and customer service department is closed. The agent recommended using the email system or contacting the customer service department through social media. An agent will see the message the following business day and respond within the allotted amount of time.
Great overall customer service skills from the Betty Crocker team. Was your customer experience similar? Comment with your story below.