Contact Beachbody Customer Service

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Contacting Beachbody Customer Service Center

Beachbody is a fitness company which sells popular products such as P90X, Insanity, TurboFire, Body Beast and Slim in 6. The company is well known for its infomercials as well as its claims to improve the overall health and well being of its customer base.

Throughout the history of the company, it attempts to attract new customers by offering free trials of its more popular products. Although free trial is a great way to generate business, customers need to have the assurance a company will not leave them high and dry when the trial is over. When customers have questions, Beachbody has answers. The customer support team is available Monday through Friday, 6am to 6pm PST.

Contact Info:

Phone Contact Numbers

  • Customer relations: 1-800-470-7870
  • Sales: 1-800-998-1681

Mailing Address

Beachbody, LLC3301 Exposition Blvd., 3rd FloorSanta Monica, CA 90404Attn: Director of Online Operations

Official Website

Go to order to get insightful information relating to the cache of Beachbody products and services. Customers have the ability to learn about the products, see success stories, view videos and receive support from a community of like minded individuals.

Customers can also use the site to reach out the customer support team by calling the customer support line, emailing the customer support team, sending correspondence to the corporate headquarters and connecting with a customer care agent through social media.

Customer Service Email

Visit send an email to the customer support team. The topics vary, depending on whether or not you are a customer or a coach. We sent a message asking if customers need assistance with product care, is it better to seek out a Beachbody coach or contact the customer support team.

Additional ways to contact the customers support team include social media and the Live Chatfeature.

Our Experience

The customer relations team is on point relating to customer questions and concerns. We were on hold less than 1 minute before a customer care agent answered our call. We got straight to the point and asked how do customers stop their credit cards from being charged in the event they were taking advantage of a free trial. The representative explained customers must return the product AND call the company to avoid charges. A common misconception is customer can return the product with a post mark of the final day of the trial and a credit card will not be charged. The company must receive the product prior to the end of the trial.

We are happy the customer support team provided an honest answer. Our experience went well, how did yours go? Share your thoughts with us below.

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Rating: 1.0/5 (3 votes cast)
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10 Comments on “Contact Beachbody Customer Service
  1. please cancel future charges $$$$$ to my checking account had no idea it was going to cost me almost 100$ more over what i already paid. when you have limited funds it hurts your pocket book please cancel beachbody club and activit vitamins

  2. I sent in my before and after pics for my asylum tshirt over a month ago and haven’t gotten any response it didn’t take this long for my insanity shirt like whats going on

  3. CANCEL the delivery of “pills” and charging me $34.29 every month!!! I have asked, called and now I am emailing. STOP charging me and sending the vitamins or pills each month. Jamie Ponzio

  4. I received credit for one charge on my card for 1 one bottle of vitamins but have returned 3 bottles in all. I am still due credit for the other 2 bottles I shipped back to you a month prior to the last shipment. Please issue credit due to my card

    thanks, Pam Baker

  5. this ridiculousness that one has to go through so many hurdles to cancel an order and or get refund for an order. on the 800 phone number they give a link and this take you to nowhere……this says a lot about a company. I want to cancel future of on the club and the vitamins, I would like a refund on the my last order of which I have not even opened yet.

  6. Apparently, when I was placing this order for T25, asking the question, “WOW, with these extras it sounds like this will cost More Than 3 Payments of $39.95 + $14.95/Shipping & Handling.” AND BEING TOLD ‘NO, IT’S NOT’….Was a LIE! IT WAS WAAAY MORE!!!!
    – I also asked to that the 1 Time Trial on the Supplements be JUST THAT > 1 TIME ONLY….THAT TOO WAS IGNORED!
    – I have tried several Customer Service Numbers and Beach Body Links to CANCEL ANY REMAINING CHARGES AS I FEEL I AM BEING TAKEN ADVANTAGE OF. Contact with this Company is Outrageously Difficult.
    >> 1st Payment: $141. 08/05/2014
    >> 2nd Payment (s): $ 35.50 / $ 41.98 / $ 80.23

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