Contacting Beachbody Customer Service Center
Beachbody is a fitness company which sells popular products such as P90X, Insanity, TurboFire, Body Beast and Slim in 6. The company is well known for its infomercials as well as its claims to improve the overall health and well being of its customer base.
Throughout the history of the company, it attempts to attract new customers by offering free trials of its more popular products. Although free trial is a great way to generate business, customers need to have the assurance a company will not leave them high and dry when the trial is over. When customers have questions, Beachbody has answers. The customer support team is available Monday through Friday, 6am to 6pm PST.
Phone Contact Numbers
- Customer relations: 1-800-470-7870
- Sales: 1-800-998-1681
Beachbody, LLC3301 Exposition Blvd., 3rd FloorSanta Monica, CA 90404Attn: Director of Online Operations
Go to http://www.beachbody.com/in order to get insightful information relating to the cache of Beachbody products and services. Customers have the ability to learn about the products, see success stories, view videos and receive support from a community of like minded individuals.
Customers can also use the site to reach out the customer support team by calling the customer support line, emailing the customer support team, sending correspondence to the corporate headquarters and connecting with a customer care agent through social media.
Customer Service Email
Visit https://faq.teambeachbody.com/app/askto send an email to the customer support team. The topics vary, depending on whether or not you are a customer or a coach. We sent a message asking if customers need assistance with product care, is it better to seek out a Beachbody coach or contact the customer support team.
Additional ways to contact the customers support team include social media and the Live Chatfeature.
- Twitter: https://twitter.com/Beachbody
- Facebook: https://www.facebook.com/Beachbody?ref=ts&fref=ts
- Google+: https://plus.google.com/+Beachbody/posts
The customer relations team is on point relating to customer questions and concerns. We were on hold less than 1 minute before a customer care agent answered our call. We got straight to the point and asked how do customers stop their credit cards from being charged in the event they were taking advantage of a free trial. The representative explained customers must return the product AND call the company to avoid charges. A common misconception is customer can return the product with a post mark of the final day of the trial and a credit card will not be charged. The company must receive the product prior to the end of the trial.
We are happy the customer support team provided an honest answer. Our experience went well, how did yours go? Share your thoughts with us below.