Contact Bath And Body Works Customer Service

Contact Bath and Body Works Customer Service

Contacting Bath and Body Works Customer Service Center

Bath and Body Works is a personal beauty company specializing in perfumes, body sprays, soaps and other body products. The company operates both online and offline bricks and mortar stores, with most stores anchored in malls and shopping centers with major traffic. Bath and Body Works customer service can work with customers to work through product complaints and resolve online order issues.

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Contact Info:

Phone Contact Numbers

At first glance we were unable to find a phone number for Bath and Body Works customer service, but after looking more closely we found the number listed in tiny print under the form to contact customer service by email. The phone number was not listed with hours of operation.

  • Customer Service: 1-800-756-5005

Mailing Address

We did not find a mailing address for Bath and Body Works listed on the official website. We were able to find an address where customers could send returns, but no customer service address. We’ve listed the address for the corporate office of Bath and Body Works.

Bath and Body WorksAttn: Customer ServiceSeven Limited PkwyEast Reynoldsburg, OH 43068


Bath and Body WorksAttn: Returns7601 Trade Port Dr. Louisville, KY 40258

Official Website

Whether you want to order a product from Bath and Body Works, check on the status of your order or contact Bath and Body Works customer service you need to start at the official website at You’ll notice a My Account link at the top of the page. This is where you click to log in to your account, check the status of an order or contact customer service about a specific order.

Customer Service Email

Bath and Body Works clearly wants customers to contact an agent via email using the contact form as the form is the predominant figure on the Contact Us page. You must enter your name, email address and phone number before sending the form. You have the option of adding your order number if desired.

Our Experience

The Bath and Body works customer service center is answered by an automated message, but you do not have to listen to a thousand options to reach an agent. Simply say Customer Service when prompted and your call will be transferred to an available customer service agent. We tried pressing 0 to see if that would immediate take the call to an agent. There was a long pause and the call was transferred with an agent picking up the call within a few seconds of the transfer.

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Rating: 3.0/5 (2 votes cast)
Contact Bath And Body Works Customer Service, 3.0 out of 5 based on 2 ratings
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4 Comments on “Contact Bath And Body Works Customer Service
  1. I have a survey i can take but not sure where to go to do it Its a 10.00 off your next purchase. Can someone let me know where i can do the survey at? Thank you once again

  2. GREATEST AND MOST KIND PROFESSIONAL FANTASTIC SERVICE FROM The Shops at Mission Viejo store in Calif. The girls are so nice and incredible customer service. I really had concern when the manager that was there forever left and these girls are A+++++

    Fausta Haley Jessica

    I hope Corporate will tell them how great they are!!!!

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