Contact Bath and Body Works Customer Service
Contacting Bath and Body Works Customer Service Center
Bath and Body Works is a personal beauty company specializing in perfumes, body sprays, soaps and other body products. The company operates both online and offline bricks and mortar stores, with most stores anchored in malls and shopping centers with major traffic. Bath and Body Works customer service can work with customers to work through product complaints and resolve online order issues.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
At first glance we were unable to find a phone number for Bath and Body Works customer service, but after looking more closely we found the number listed in tiny print under the form to contact customer service by email. The phone number was not listed with hours of operation.
- Customer Service: 1-800-756-5005
We did not find a mailing address for Bath and Body Works listed on the official website. We were able to find an address where customers could send returns, but no customer service address. We’ve listed the address for the corporate office of Bath and Body Works.
Bath and Body WorksAttn: Customer ServiceSeven Limited PkwyEast Reynoldsburg, OH 43068
Bath and Body WorksAttn: Returns7601 Trade Port Dr. Louisville, KY 40258
Whether you want to order a product from Bath and Body Works, check on the status of your order or contact Bath and Body Works customer service you need to start at the official website at http://www.bathandbodyworks.com/home/index.jsp. You’ll notice a My Account link at the top of the page. This is where you click to log in to your account, check the status of an order or contact customer service about a specific order.
Customer Service Email
Bath and Body Works clearly wants customers to contact an agent via email using the contact form as the form is the predominant figure on the Contact Us page. You must enter your name, email address and phone number before sending the form. You have the option of adding your order number if desired.
The Bath and Body works customer service center is answered by an automated message, but you do not have to listen to a thousand options to reach an agent. Simply say Customer Service when prompted and your call will be transferred to an available customer service agent. We tried pressing 0 to see if that would immediate take the call to an agent. There was a long pause and the call was transferred with an agent picking up the call within a few seconds of the transfer.