Contacting Bass Pro Shops Customer Service Center
Bass Pro Shops is an outdoor store that specializes in fishing gear and outdoor equipment and supplies. The company also sponsors quite a number of fishing and outdoor events. Customers can order online or visit one of the huge Bass Pro Shops locations in the US for in-person shopping or simply to test drive some of the equipment before making a purchase. Bass Pro Shops tend to be located in or near larger cities, so Internet shopping may be the only option for some consumers.
Phone Contact Numbers
The Bass Pro Shops customer service team is available from 7 A.M. to 10 P.M. CST seven days a week.
- Customer Service: 1-800-227-7776
- Fax: 1-800-566-4600
- Order Questions: 1-800-920-4400
- Merchandise Returns: 1-800-633-4452
- Backorder Updates: 1-800-494-1300
- Reward Card Balance: 1-800-277-2582
- Gift Card Balance: 1-800-494-1100
- Rod and Reel Repair: 1-417-873-5274
Bass Pros Shops, LLC2500 E. KearneySpringfield, Missouri 65898
Bass Pro Shops is one of those companies that sells merchandise for an addictive sport, but the official website located at http://www.bassproshops.comalso offers quite a bit of fishing advice. You can access fishing knots, a bragging board for your fish tales and a forum where you can ask questions about fishing and other outdoor adventures.
If you’re more of a social butterfly you can connect with Bass Pro Shops customer service on Facebook or Twitter. You will need to log in to your account before you can send a message to or tweet customer service.
Customer Service Email
Have a problem only email can answer? Don’t have time to wait on hold? Contact Bass Pro Shops customer service by email at https://basspro.custhelp.com/app/ask. That page also offers Live Chat, FAQs and a detailed list of the customer support inquiries you’ve already submitted. For that function, however, you will need to register for an account and log in.
You can press 0 to speed up your call to Bass Pro Shops customer service. We pressed 0 as soon as the call was answered and we were immediately placed on hold. The total hold time for our call was just under three minutes – longer than we expected for an early morning call. We asked for the location of the nearest Bass Pro Shops and the agent asked for our zip code to locate the address. In the end it took longer to get connected with an agent than it did to answer the question.