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Contact Bank Of New York Mellon Customer Service

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Contacting Bank of New York Mellon Customer Service Center

Bank of New York Mellon (BNY Mellon) is financial and banking institution formed by the merger of Mellon Financial Corporation and The Bank of New York. The company is a multinational company with global offices and assets exceeding the trillions.

Contact Info:

Phone Contact Numbers

  • Corporate headquarters: 1-212-495-1784
  • Dubai: +971 4 425 2500
  • Abu Dhabi: +971 2 626 3008
  • Turkey: +90 212 259 0466
  • South Africa: +27 11 217 7160
  • Lebanon: 961 1 988 788
  • Egypt: +202 3 33 65 818
  • Belgium: +322 545 8111
  • Denmark: +45 70 20 82 93
  • France: +33 1 70 71 10 00
  • Germany: +49 211 23924 01
  • Ireland: +353 21 438 0000
  • Italy: +39 02 88 588 91
  • Luxembourg: +352 24 524 1
  • Netherlands: +31 20 203 5600
  • Poland: +48 71 734 64 00
  • Russia: +7 495 967 3110
  • Spain: +34 91 177 51 20
  • Switzerland: +41 43 443 8100
  • United Kingdom: +44 127 769 1000
  • Scotland: +44 131 525 9790
  • Australia: +61 3 9640 3900
  • China: +86 10 8800 7500
  • India: +91 44 6669 6000
  • Indonesia: +62 21 526 7806
  • Japan: +81 3 6756 4600
  • Malaysia: +60 3 2725 9800
  • Philippines: +63 2 885 0383
  • Singapore: +65 6432 0222
  • South Korea: +82 2 6137 0001
  • Taiwan: +886 2 2771 6612
  • Thailand: +66 2 254 4041
  • Argentina: +54 11 4342 8837
  • Bahamas: +242 327 3350
  • Bermuda: +441 279 9600
  • Brazil: +55 21 3265 2139
  • Canada: +1 403 232 2400
  • Chile: +56 2 431 5440
  • Grand Cayman: +1 800 441 9800
  • Mexico: +52 55 3544 0230

Mailing Address

BNY MellonOne Wall StreetNew York, NY 10286

Official Website

Customers visiting the official Bank of New York Mellon website http://www.bnymellon.com/index.html can find information relating to Industry Solutions, ForeSight, Investment Services, Investment Management and Wealth Management. Considering the corporate headquarters are located in New York, customers could possibly want to utilize the services of the company and need to locate the nearest branch. Customers can locate the nearest BNY Mellon here http://www.bnymellon.com/locations/index.html.

Customer Service Email

We contacted Bank of New York Mellon here https://www.bnymellon.com/contact/index.cfmto ask questions relating to investment services. We asked if a customer’s assets had to be a specific amount prior to utilizing the investment services. We are still awaiting a response.

Customers can also attempt to connect with the customer service team through social media.

Our Experience

Contacting the customer service department of Bank of New York Mellon is difficult. The company only provides two options, employee listing and operator. We selected the operator and waited on hold for more than 10 minutes. We asked what are the hours of the customer service department. The agent explained the customer service department is available 24 hours a day, 7 days a week.

The call ended well, although the beginning left little to the imagination. When you contacted Bank of New York Mellon, what was the level of customer service? Take a minute and share your thoughts with us below.

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Rating: 1.0/5 (3 votes cast)
Contact Bank Of New York Mellon Customer Service, 1.0 out of 5 based on 3 ratings
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4 Comments on “Contact Bank Of New York Mellon Customer Service
  1. Having a terrible time getting to the dept needed to help with our situation. Operators have apparently given me wrong numbers

  2. To whom it may concern:
    I receive a small ($25.00/mo.)payment from Mellon from a trust.
    Every year I have to call to get my K1 form.It’s always the last thing to come in and puts doing my taxes on hold. I have to mail my taxes out of state to have them done so it’s really inconvenient and I never know if I’m going to have to file an extension. It doesn’t seem like I should have to call and I don’t know why Mellon can’t get things out on time like everyone else. Poor management?

  3. I worked for the Bk of NY over 30 yrs ago. and was sent a ESOP Distribution Pkg in the mail. I had questions and called their 18009474748 number and was switched around and never helped and I want to send it in and no one would answer my questions since the address was different. I since then got married and moved several times and the address on file was wrong so no one would help me. I still got the pkg but then was switched and told a Katie would call me back just not sure when and it is due 3/20/14. So tell me how am I supposed to send it back if no one will answer my questions so I can send it back. Their customer svs sucks. In this day and age they should have a better sytem then I am the Bk of NY Mellon and you want the Bk of NY. I just called the supplied on the papers and this is the bull I was handed. I will send a letter when I have time letting the mgmt. know how awful I was treated and why I was so irate.

  4. I an inquiring about purchasing property located at 402 South Harrison, Newell, Iowa Parcel # 16-20-127-007 I have been told that your corporation may be handling the sale of this repossessed property. Please check your records and advise me what I need to do to speak to someone regarding this property.

    Sincerely
    Sherise Gibson

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