Contacting Bank of Elk River Customer Service Center

The Bank of Elk River is a community owned and operated financial institution founded in 1885. The company operates on the following principles:

• Exceeding Customer Expectations
• Meaningful Community Service
• Appreciating Employees
• Offerings Exceptional Financial Advice

If you have a question or concern relating to products or services, you have the opportunity to connect with the customer service department by phone, email or traditional mail.

Click here to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service department is open Monday through Friday Monday through Thursday 8am to 5pm, Friday 8am to 6pm and Saturday 8:30am to noon, CST.

• After Hours Hotline: 1-800-535-8440
• Customer Service: 1-888-293-22651-763-241-8522
• Corporate Headquarters: 1-763-441-1000
• Information Line: 1-763-441-3380
• Locate an ATM: 1-800-424-7787
• Investment Center: 1-763-241-8568
• Fax: 1-763-441-0847
• School Street Office: 1-763-441-9000
• Fax: 1-763-+441-0791
• Elk River Walmart: 1-763-441-6277
• Fax: 1-763-441-6944
• Zimmerman Office: 1-763-856-6800
• Fax: 1-763-856-6811
• Otsego Office: 1-763-441-7700
• Fax: 1-763-441-7755

Mailing Address

Bank of Elk River 630 Main Street Elk River, MN 55330

Or

Bank of Elk River 846 Freeport Ave Elk River, MN 55330

Or

Bank of Elk River 15800 88th Street NE Otsego, MN 55330

Official Website

Customer s visiting the official Bank of Elk River website https://www.thebankofelkriver.com/ have the opportunity to learn about online banking, personal banking solutions and business banking. The website also features financial information directly from industry experts and corporate officials. If you need additional information relating to products or services, we recommend visiting the Customer Resource center.

Social Media

The website does not offer social media support.

Customer Service Email

Even if you are not a customer, you have the opportunity to connect with the customer service department by secured email. We sent a message to the customer service department asking about payment assistance programs for customers facing financial hardships. After sending our message, we received an automated message stating the customer service department would reply to our concerns within two (2) business days. We received a response after 24 hours.

• Customer Service: https://www.thebankofelkriver.com/contact-us

Our Experience

We called the customer support hotline and reached a live agent in less than two (2) minutes. We asked the customer service agent about applicable service charges and fees associated with opening an account. The agent addressed our concerns and ended the call. Overall, we were pleased with the level of service. Were you satisfied with the customer service you received from the Bank of Elk River? We want to hear from customers just like you. Take a moment to share your thoughts with us in the comment section.