Contact Baby Lock Customer Service
Contacting Baby Lock Customer Service Center
Baby Lock is a Tacony company that sells sewing machines, embroidery machines and quilting machines. These high-end machines often require software downloads and updates for optimal function. Software downloads are available on the official website.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
We were able to find a corporate office phone number and corporate fax. We called the corporate office after 6 p.m. EST and our call was immediately answered. The company headquarters is in CST, so we suggest calling between 8 a.m. and 5 p.m. CST.
- Corporate Office: 1-636-349-3000
- Corporate Fax: 1-636-349-2333
You cannot write directly to Baby Lock customer service, but you can reach out to the corporate office for Tacony, the company responsible for Baby Lock machines. If there is an issue that needs a fast response, you may want to try the contact form rather than writing a standard letter.
Tacony Corporate Attn: Baby Lock Customer Service 1760 Gilsinn Ln. Fenton, MO 63026
We found the official Baby Lock website online at http://www.babylock.com/. The website serves two main purposes, provide creative project information for customers and support Baby Lock machines with software downloads, product registration and customer support. If you are looking to learn more about the newest Baby Lock models, visit the products page at http://www.babylock.com/products/.
Twitter is quickly becoming one of the fastest means of connecting with customer support. Baby Lock customer service is available on Twitter. Customers can also find a Baby Lock page on Facebook. The Pinterest page is more for connecting with crafters in a creative manner – not as a means of contacting Baby Lock customer service.
- Twitter: http://twitter.com/babylock
- Facebook: https://www.facebook.com/babylocksewing
- Pinterest: http://pinterest.com/babylock/
Customer Service Email
With no true customer service phone number, customers are left with a contact form to reach customer service. The contact form allows customers to choose a topic from the dropdown menu, including software problems, hardware problems and I don’t know for general questions.
- Contact Form: http://www.babylock.com/contact-us/
The Baby Lock customer service phone number is a direct link to the corporate office. There is no automated system, just an operator ready to direct your call. You can ask to speak with a specific department within the corporate office, but we were told there was no customer service department. All customer service issues need to be addresses online via the Contact Page and Customer Support page.