Contact Avast Customer Service
Contacting Avast Customer Service Center
Avast is an anti-virus company started in 1988. When two researchers came in contact with a computer virus they set out to create a program to protect computers against the virus and others to come. The result was Avast software. The company has grown by leaps and bounds over the years, but with only 200 employees Avast takes pride in the fact that more than 150 million computers, including Macs and Android devices are safer thanks to the software. Avast offers free and paid anti-virus software.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Avast offers technical and sales support for customers in the United States and international customers. United States customer service is available 24 hours a day from Sunday at 6 p.m. to Friday at 8 p.m. EST. Between Friday at 8:01 p.m. and Sunday at 5:59 p.m., the customer service department is closed.
- Technical Customer Service: 1-866-951-7679
- Sales Customer Service: 1-800-581-1081
- Avast Headquarters: 00-420-274-005-777
- Avast Germany: 00-49 (0) 7541-9530490
The main mailing address for Avast customer service (United States customers) is available for non-priority communication. If there are problems with your Avast software or payment issues, you need to contact Avast customer service by phone.
Avast Software USAttn: Customer Service255 Shoreline Dr. Ste. 515Redwood City, CA 94065
Avast Software HeadquartersTrianon Office BuildingBudejovicka 1518/13a140 00 Prague 4Czech Republic
You can learn more about the free and paid Avast anti-virus software and contact Avast customer service on the official website at http://www.avast.com. Contacts are listed on the contact page at http://www.avast.com/en-us/contacts. There is also a page to report a new virus so Avast can modify software to accommodate, recognize and eliminate the virus threat on future updates. If you need support for your Avast product, visit the support page at http://www.avast.com/en-us/support to submit a ticket or search the FAQs.
Customer Service Email
In order to contact Avast customer service for technical or sales issues, visit the support page and submit a question.
Technical Questions: http://www.avast.com/en-us/support
The direct link to submit a ticket is https://support.avast.com/Tickets/Submit.
When we called the Avast technical customer service line we were given multiple options. Press 1 for technical issues and 2 for billing issues. We pressed 2 for the billing department and a new list of options started. When we did not press an option we were told all billing support was handled on the official website via the support page. We called back to choose option 1 for technical issues in hopes of reaching a customer service agent. We were immediately placed on hold for a technician. The call was answered in less than one minute. The agent had a strong accent making it difficult to understand his answers to our questions.