Contact Asda Customer Service

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Contact Asda Customer Service

Contacting Asda Customer Service Center

Asda is a British retail business solely owned by Walmart Stores, Inc. The company was purchased by Walmart in 1999, expanding Walmart’s retail market share substantially. Asda is the second largest retail chain in the United Kingdom. Tesco is the leader. Unlike United States retailers, Asda sells everything from groceries to tires, car insurance to electricity.

Contact Info:

Phone Contact Numbers

You can contact Asda customer service via direct phone numbers for each major department. If the department you want to contact is not listed, choose the closest department, contact your local store or call the corporate office for additional customer service options.

  • Corporate: +44-500-100-055
  • Store: 0800-952-0101
  • Grocery: 0800-952-6060
  • Direct: 0800-952-3003
  • Contact Lenses: 0845-366-6998
  • Travel: 0843-299-0000
  • Money: 0871-704-3369
  • Price Guarantee: 0800-952-3334
  • Flowers: 0800-952-2223
  • Contract Mobile: 0844-264-0878
  • Pay-As-You-Go Mobile: 0845-303-2732
  • Photo: 0845-300-7774
  • Mobile App: 0800-952-6060

Mailing Address

There is no mailing address for Asda customer service, per se, but there is a mailing address for the corporate office. Address your letter to:

Asda CorporateAttn: Customer ServiceASDA HouseSouthbankGreat Wilson St.Leeds, LS11 5AD GBR

Official Website

The official website for Asda is located at, but the customer service website is located at Customers are given multiple options for contacting each of the major customer service departments on the contact page. Some of the functions available on the Asda customer service website include checking product availability, tracking orders and accessing customer service websites for specific products and services like Asda Money and Asda Mobile.

Customer Service Email

Reaching Asda customer service by email is as simple as clicking on the Email button on the contact page. The contact page at offers email contact forms for nearly every department of the company. Many of the contact forms look identical, but there is an underlying routing program that delivers the message to the correct Asda customer service department.

Our Experience

While Walmart owns Asda, they will not answer customer service questions about the company. We need Asda customers to leave comments below telling others how they were treated by Asda customer service. Did Asda address your problem quickly? Were you given options to resolve the problem or was the issue avoided all together? Feel free to share as much or as little about your Asda customer service experience below so everyone can learn what to expect from the 2nd largest retailer in the United Kingdom.

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2 Comments on “Contact Asda Customer Service
  1. what a big disappointment asda direct was. I received a faulty sofa bed a day later than agreed it could not be repaired and had to be returned. the damage was from my sofa getting wet at the distribution centre. because this was faulty and not me changing my mind I wanted a replacement and needed it for my grandchildren to stay over the school has taken 4 weeks and still I have not got my replacement, even though I was told I could have a delivery and collection on the same day, I took half a day holiday from work to wait in only to be told I had been miss informed and only had the bed collected.
    after so many phone calls I have lost count and was promised that my calls would be returned but sadly that didn’t happen very often now I have found out I have been on hold so many times I now have a large phone bill.
    any way asda has now won I can take no more of the stress and disappointment any more.the school holiday is nearly over and I have waisted enough time lost enough money.I am so stressed taken holiday because of wrong information. I have been out and bought a sofa bed not the colour I wanted and spent more money that I had intended and had to pay extra for a lovely young man to bring the sofa bed to my house within half an hour from my purchase,and guess what none of the staff that I have been dealing with me at asda are there and I haven’t got my refund. I expect the reason for this is because they are discussing what is the best way to amend what they have done after having my money for 31 day and me having no sofa bed,and being so way out of pocket. I look forward to the reply I get from asda so very soon x

  2. today I received a text from asda saying I could use my
    asda card to take my mother out for a meal or by her flowers,
    my mother passed away in 2004.

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