Contacting Anthropologie Customer Service Center
Anthropologie is a unique store offering clothing, accessories and home interior/design pieces for the eclectic heart. There is also a magazine with the same name sold by the company. The magazine packs in how-tos, fashion tips and a behind the scenes look at the people behind Anthropologie. Customer service options are abundant with agents available by phone, mail, email and social media.
Click here to leave a comment about your customer service experience.Contact Info:
Phone Contact Numbers
Anthropologie operates an online shop, so customer service is available for online and offline orders/products. You can purchase items from Anthropologie customer service from 7 AM to 12 AM (ET) daily. Customer service is available on a shorter schedule from 8 AM to 8 PM (ET) Monday to Friday.
- Purchases: 1-800-309-2500
- Customer Service: 1-800-543-1039
- Fax: 1-800-474-8858
Mailing Address
We love the fact that Anthropologie customer service is available by snail mail at a dedicated address. Internet and phone contact is undoubtedly the most popular right now, but there is still a place in customer service for the traditional letter. Address your envelope to:
Anthropologie 30 Industrial Park BlvdTrenton, SC 29847Attn: Customer Service
This is also the address for returning merchandise to Anthropologie customer service. Change the Attn: line to Returns Department instead of Customer Service. You should NOT, however, use this address for financial issues like incorrect charges or incomplete refunds.
Official Website
Located at http://www.anthropologie.com is the official website for the company. The site is clearly a sales page with information on new styles, sales items and current promotions. You may find it a bit difficult to locate the customer service information; we did. If you scroll to the far bottom of the page you’ll notice a Contact Us link that’s nearly invisible. That’s the page with customer service information.
Social media sites where Anthropologie is available include:
- Pinterest: http://pinterest.com/anthropologie/
- Facebook: https://www.facebook.com/Anthropologie
- Twitter: https://twitter.com/anthropologie
- YouTube: http://www.youtube.com/anthropologie
- Tumblr: http://anthropologie.tumblr.com/
Customer Service Email
While letter writing is one choice, the younger crowd may be more interested in email writing. You can ask customer service to address the issue at hand using the online email form or the dedicated email address. Again, Anthropologie does a great job of offering multiple customer service options.
- Contact Form: http://www.anthropologie.com/anthro/help/contactus.jsp
- Contact Email Address: service@anthropologie.com
Our Experience
Customers pressed for time will enjoy the speedy response from the Anthropologie customers service team. We reached a live agent within 30 seconds of calling the customer service hotline. We didn’t have to worry about a confusing automated system. We asked the customer service agent how does a customer sign up for a catalogue and the price of the catalogue. The agent answered with the magical word, free. They also provided the information to receive an Anthropologie catalogue. The agent was pleasant and the call was great. Did you have a better customer service experience? Share your thoughts and stories with us.
(1 votes, average: 5.00 out of 5)
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How do I change my password. Has not had a success. 5 attempts same answer which did not solve the challenge … I am unable to change my password. HELP please . I have no cell phone at the moment. Which is why I am unable to call.
Thank you for your kindness. Mrs Borover.
Hello!
Yesturday, sunday 7, 2014 I placed an order its number is A130314730 for 241 u.s. and it says partially back order, what does it mean, do I need something else to be sent? what else is missing? I need it to be send as soon as possible! thank you!
I would like to express my great appreceation for your customer service representative Jaquitta. I called to have by online bill adjusted for the 25% discount ~ during your black friday promotion to apply to my order I placed a few days ago & just received. Jaquitta was helpful, knowledgeable , sweet & patient while we went through my orders so she could adjust my bill!
I hope that your company realizes what a wonderful employee you have!!
Most sincerely
Molly Frank
I visited your store at The Grove in Los Angeles yesterday and had the best experience. Marissa first helped me via phone and then in store. She was so pleasant, helpful and patient. Thank you Marissa, for helping me pick out bedding that I love and making it personal (and making us laugh). I will be stopping by again very soon.