Contact Android Customer Service

Write A Review

Contacting Android Customer Service Center

Android is a cell phone operating system owned and developed by Google. The operating system took the cell phone market by storm and is now considered a possible iPhone operating system killer. Before Android there was no operating system on the cell phone market that could compete with the flexibility between calls, text and data/online usage that iPhone provided. Today, Android is developing and releasing updates and advanced technologies faster than Apple. With success comes angst – there is a clear divide between cell phone users. Some are devout Apple lovers and others would rather give up their cell phone than choose Apple over Android.

Contact Info:

There are two sets of contact information for Android – developer and open source. Choose the contact information you need to reach the customer service department that can answer your question.

Phone Contact Numbers

There are lots of phone numbers listed for Android customer service, but most are actually phone numbers for companies selling Android devices like Motorola or HTC. Android is a Google product, so if you truly have questions about the product, contact Google.

  • Android Customer Service via Google: 1-650-253-0000

This number is for the corporate office. The agent who answers your call will be more than happy to move your call to the proper Android support line.

Mailing Address

Google Inc1600 Amphitheatre PkwyMountain View, CA 94043

Official Website

The Open Source website for Android is available at and the Develop website is available at These sites are not for the average customer interested in the Android operating system; the sites are for customers interested in Android development. Support for your Android operating system is available from your phone manufacturer. There are often programs customers can download onto a personal computer to check the Android operating system for a system upgrade.

Customer Service Email

Android customer service emails are limited to the development and open source aspects of the business. We’ve also listed the Twitter and Google Plus pages for the Android app. You can use these pages to ask general questions about Android.

Our Experience

The Android customer service phone number is the Google corporate. The automated system lists the available choices for routing your call. You can press 5 to reach the customer service department. Google claims they don’t currently offer live customer support, which could make it hard to reach a representative, but if you know the extension for the Google employee you can enter it at the beginning of the call. You may have luck contacting an Android agent if you first contact them via Google Plus.

VN:F [1.9.22_1171]
Rate your customer service experience:
Rating: 1.0/5 (5 votes cast)
Contact Android Customer Service, 1.0 out of 5 based on 5 ratings
Write A Review
48 Comments on “Contact Android Customer Service
  1. i am trying to reach android customer service, please help me.
    my android account deleted most my important contacts, beyond disappointed from this system. i hope u guys will help me restore it so i will continue with the system that im so used to and love.
    please HELP.

  2. April 20, 2013 both my cell phone and my Kindle Fire lost the email service. Multiple (x5) calls to AT&T were not help. Multiple trips to a Verizon store with them using their “best” tech to help, was not helpful. AT&T says it is not their problem as it is a Droid 3 phone by Motorola using the Google/Android system. Verizon states that it is not their problem as everything else on the phone works. The bottom line solution was to change my email over to Gmail and start all over again with all of my email clients.

  3. receive message me “install blocked for security your phone is set to block installation of application not obtained from android market” so how to unblocked installation please tell me

  4. My android device had screen problem such that I tried drawing the password I was using it failed many times and it requested an email address and a password,i tried putting a gmail adress am it failed.i need your help please.

  5. I cannot on my Wi-Fi. If I try to turn it on, it takes much to respond to me that “error”. The phone I currently use is HTC Sensation with android 4.0.

  6. Help me alot.pls help me to open again my play store. Because I delete. Sorry if I message like dis. Thks

  7. Help me alot.thks. but can u please help me to open again my play store. Because I delete. Thks

    • If u have android phn its not ur carriers fault. Android put droid blocks on all their phns. My android is the 2.0 ascend its 4yrs old. Ive always been able to access youtube frm phn icon or internet until few months ago. A tech f google who is a friend of mine told me about the Droid block. Frnd said adnriid is supposedlt chexking out the issue.

  8. My 7″ android mid A13 tablet pc is screen lock. It do not accept the user and password I’ve entered. Please help

  9. This morning a plugged my android phone in for about half an hour 45 minutes prehaps. I took it off the charger to text my friend. Suddenly, my phone turns off by itself. After a long time, the usual little jingle to show the phone is on rings, but when I tried to slide the lock open to access the home screen, the phone wouldnt respond and shut off. I tried to turn it back on, but the light stayed black. No matter what I tried, holding the power button down, charging it again, nothing would happen. The strange thing is, I’ll still receive texts and calls, but it cant answer. Please answer to your earliest convenience because thats my only way of contact to anyone and Im starting to panic.Also, I dont think my phone has an SD card. I checked the entire device. And please, give me the FASTEST method you have

  10. Some applications from android market are not working in my Android phone and the same app works in my friends device even both of our device having android version 2.3.6.
    please suggest me what to do?

  11. I did not get a manual for my Android Ematic tablet and I was wondering if you could mail me a manual for it. I need to know how to download or sync music or pictures to it. Thank you Ann McAlister

  12. Hey, I you do have great products but am having a problem with my android tablet 4.0.4 The camera version 1 is no longer working kindly help???

  13. I have a pandigital android tablet I have owned for a year and a half. I only use it for watching videos on YouTube and email and surfing the web. Now it won’t turn on. I am great with working with electronics but I have a problem with this tablet, I have tried everything I know and it stays on the start up screen. If it even goes past the start up screen it stays black and responds only to the power and volume buttons. I have tried to reset it in various ways and nothing works. I would like to get my tablet to work again because I would be upset to by a new tablet. I read that pandigital company gave up so you can’t call them for warranty. If I can’t get this checked out or use the warranty I will be upset. This product should not be used if it doesn’t work. It will waste your money. I might get an iPad if this isn’t fixed. I would not recommend using nonworking stuff.

  14. Is there a way to remove the photo ID on Gallexy s 3 text screen after kit Kat update? It shrank the text box and ruins the wonderful advantage of having this large screen. changing the font just makes it too large. at least remove my photo as I already know who I am.

  15. i cant upload pics from my android browser or chrome to facebook , google+ or any other site. im using android tablet v4.2.1
    plz help urgently…

  16. I was going to ask if there is anyway possible to make the app
    “Quizup” available to android users? You should really make this happen! :-) please!!

  17. my grandson got a brilliant pad 7026c android tablet for christmas,and he drew a pattern for passcode and can’t remember it. can some one tell me how to unlock it? please.

  18. I just updated my Galaxy S3 to Android 4.3, and now the Mobile Data button is gone from the drop down list! Why did you do that? I use that multiple times a day when I’m not in a wifi area and it was so easy to just flick down the menu and turn it on. You’ve turned us into Apple iPhone users now by having to dig through the menus to find this feature. Thanks a lot!

  19. My android system says an error on downloading an app 406 support and I can’t download apps off google play please help ASAP

  20. wen eva I want to download apps using bluestacks it tells me dt de android is nt connected 2 data services. so i want 2 gt a solution 2 dt problem

  21. I want the customer service number for an 8″ Android Tablet I had purchased for a friend. I also purchased a warranty. My friend did not like the 8″ Android Tablet, so he returned it to me. I am told I need a password, but neither he nor I have a clue as to what the password might be. When I request customer service, I am told I have to pay either $38 or $28 to get help. I think VERY LITTLE OF YOUR “SERVICE”!

  22. Is there a problem with the Android Launcher. It stopped on me and now when i reboot my tablet, it takes forever to get to main page or does get to main page. What is the problem? It was working fine last night.

  23. I got a notice from android to down load up dates to my tablet so I did now I have nothing .call Motorola we tried everything but no use.what did you send to my it is us less.this sucks.

  24. I got a notice from android to down load updates to my tablet so I did now I have nothing no power no any thing my tablet is now junk called Motorola but no help to get it up and running
    Why did this happen to my tablet THIS SUCKS!!!

  25. Hi,
    I lost my phone. I need to factory reset remotely. Please help me as all my data is available in my phone. I just found out in the device manager that you can do that. But I cannot locate my phone. please help. Urgent

  26. multiple issues with my android tablet. it resets itself back to factory settings out of the blue! freezes up constantly! the sunmicro inc. licensing info says there is no warranty of any kind. you get what u paid for pretty much. also the tablet says the updates are current. dont know what to do, so far iam very dissatisfied

  27. My android talk to text does not work. I have gone on line for help but that did not work. I would like to know how to fix this problem.

  28. I have an Acer 500 Android tablet and am currently on vacation. My tablet will not go past the Acer start up screen and I am unable to utilize the tablet at all. Have tried using the reset to no avail. Please let me know how to use my Acer 500 tablet again.

  29. I have an android phone and whenever I try to dowload an app from the google play store whenever it gets to 100% I get an error message EVERYTIME, what do I do?

  30. Multiple problems, why does my phone delete my photos , my personal info , it turns itself off , the only way to get it to come back on is to remove it from its case to remove the battery , sometimes daily. it deleted all my Facebook info friends contacts. This is the most expensive phone I’ve ever owned , and i’m going to be nice about how i feel about this aggravating piece of crap. I have a server disability. This is my lifeline. What is your suggestion to this issue ?

  31. My phone Samsung 4G LTE will not let me use the internet anymore. Verizon is claiming ignorance and says it is not fixable. When I google the issue, I am apparently not the only one with this issue. How can the internet just stop working when I am still paying for it?

  32. Hi I am look for information abut the android, I would like to know how Android targets its customers and also how did they decided to segment it this way?

    Anybody can help me with those question please, I need them as soon as possible.

    I will appreciate.


  33. When call for customer help I do not have 15 to 20 minutes being told you are busy. I also am busy. If you are that busy HIRE MORE HELP. Your phone is only as good as the backup. So far your backup is 0.

    my question will take your tec about 30seconds to answer.

  34. I would like to express my displeasure for your latest Droid commercial depicting a gay couple where one man proposes to another. Please keep politics out or your advertisements! This ad was very offensive and I am strongly considering changing to another product. I know I’m not the only person that noticed this ad as people at my place of business expressed anger over the ad as well.


  35. I would like to express my displeasure for your latest Droid commercial depicting a gay couple where one man proposes to another. Please keep politics out or your advertisements! This ad was very offensive and I am strongly considering changing to another product. I know I’m not the only person that noticed this ad as people at my place of business expressed anger over the ad as well.

  36. please help me … i dont know how but my google play store got deleted …so,due to this i cant update or download anything
    please if you can help me to sort this issue..
    any suggestions how can i get back google play store

Tell Us What You Think! Post Your Comment Below:

Your email address will not be published. Required fields are marked *