Contacting American Idol Customer Service Center
American Idol is a United States singing competition modeled after the UK singing competition Pop Idol. As one of the longest running singing competitions in the industry, American Idol has become a mainstay of pop culture and launched successful careers of superstars such as Kelly Clarkson, Carrie Underwood and Jordan Sparks.
Each year, American Idol conducts auditions across the United States with hopefuls securing a spot in the competition for the ultimate prize, a performance contract. Since the show follows a stringent set of rules, individuals potentially have questions and concerns prior to auditioning. This is where the customer service team at parent company Fox comes into play. The support team is available to answer your questions and concerns relating to every thing Idol.
Individuals can contact the customer service team of American Idol through social media, by phone, email and traditional mail.
Phone Contact Numbers
- Fox Broadcasting Company: 1-310-369-3553
AmericanIdol.comc/o Fox Broadcasting CompanyP.O. Box 900Beverly Hills, CA 90213
Fox Broadcasting Companyc/o American Idol10201 West Pico Blvd. Los Angeles, CA 90035
Visit the official American Idol website http://www.americanidol.com/ in order to location an audition site, purchase tickets for the tour, view past and current contestants, view photos and videos as well as keep the conversation going in the American Idol community forums. Individuals can also purchase performances on iTunes through the link on the site.
Customer Service Email
Individuals wanting to send questions and concerns to the customer service team can do so by using the following email address firstname.lastname@example.org. We sent an email asking about the application process and how are potential contestants notified after being selected. We noticed an additional email address for individuals wanting to voice concerns relating to website experience located here: email@example.com.
Individuals can keep the conversation moving forward by contacting a customer service representative through the various social media channels:
- Twitter: https://twitter.com/AmericanIdol
- Facebook: https://www.facebook.com/AmericanIdol?fref=ts
- Google+: https://plus.google.com/+AmericanIdol/posts
- Pinterest: http://pinterest.com/americanidol/
- Tumblr: http://americanidol.tumblr.com/
Customers cannot contact American Idol directly; instead, they can contact the parent company Fox. Wait time is not a concern, considering we called and a customer service agent answered. We asked for the hours of operation of the customer service department. The agent explained the customer service department is open Monday through Friday 9am to 5pm EST. The agent explained individuals can utilize social media and email to contact the customer service team, 24/7, but a response will occur during regular business hours.
Contacting American Idol was rather easy. Was your experience worthwhile? Let us know in the comment section below.