Contacting Albertsons Customer Service Center
Albertsons is one of the leading supermarket chains in the United States. The company was founded in the late 1930’s and has grown into an operation with more than 430 stores across the western U.S.. In the early parts of the 21stcentury, Albertsons was acquired by the SuperValu, making it the third largest grocer, behind Safeway and Kroger.
Although the company has changed hands over the past 80 years, the focus of the company remains the same. The goal of the company is customer service and enhancing the overall customer experience.
Customers have the ability to contact the customer support team by phone, email, traditional mail and through social media.
Phone Contact Numbers
- Customer service: 1-877-932-7948
AlbertsonsAttn: Customer Service157 S. Howard St.Spokane, WA 99201
The official Albertsons website http://www.albertsons.com/ is filled with useful information relating to healthy eating and saving money. Customers can locate recipes and find weekly saving and promotional deals. When customers have questions relating to the company or the products and service, we recommend visiting the customer support page. Since the company offers a rewards program, customers can sign up for the Albertsons rewards program and save additional money when shopping.
Customer Service Email
Go to http://ems02013.egain.net/system/selfservice.controller?EXPANDED_TOPIC_TREE_NODES=&ARTICLE_IN_NEW_WINDOW_FLAG=&isProductEnquiry=false&CONFIGURATION=1000&PARTITION_ID=1&USERTYPE=1&TIMEZONE_OFFSET=&CMD=ESCALATION_REQUESTin order to communicate with the customer service department by email. You can send correspondence relating to overall customer experience or you can send general questions.
The message we sent related to the hours of operation. We are still awaiting a response. Additional ways to connect with the customer support team include:
Contacting the customer care department was an experience in itself. The automated system provided several options, but none direct us to the customer service department. We listened to the system over and over again and finally decided to connect with another department. After the lengthy wait and connecting with a different department, we were connected with the customer care department. We asked the agent if calling was the best way to contact the customer service team, considering the confusion associated with the call system.
The agent explained calling as the best way, considering the other methods will not produce an immediate answer. By the looks of our overall customer service experience, we will contact the customer support team by other means. Did you have a better experience dealing with the customer service department? Let us know.