Contacting AAA Customer Service Center
AAA started out as a small company offering automotive support, but the company has grown exponentially over decades and now offers everything from travel discounts, various forms of insurance, roadside assistance and membership to an exclusive club – for a fee. With virtual hands in so many customer-oriented and claim-based businesses, there is bound to be quite the customer complaint/praise record.
AAA offers multiple customer service contact phone numbers and methods – so find the best one for your needs and contact AAA customer service today.
Depending on the reason you want to contact AAA customer service, you may want to place a call, mail a letter or send an email. The company offers all three forms of contact and more.
Phone Contact Numbers
Choose the phone number that best fits your AAA customer service needs.
- Membership: 1-866-566-8635
- Travel: 1-800-444-8691
- AAA Auto Sales: 1-800-643-5339
- Health or Life Insurance: 1-800-333-4242
- Auto or Home Insurance: 1-866-315-1252
- Website Customer Service: 1-877-465-1127
- Quality Assurance: 1-877-282-3682
- Corporate Headquarters: 1-800-477-4222 or 1-704-569-3600
- Roadside Assistance: 1-800-222-4357
- TDD Number: 1-800-477-4222
6600 AAA Drive
Charlotte, NC 28212
The official website for AAA is located at http://aaa.com. There is a LOT of information on the website. AAA sells products and services online and they offer customer service and claim submission online as well. We did not find any dedicated websites for Roadside Assistance or AAA insurance, so you have to run through this website for all your customer service needs. If you register for an account we assume you’ll be able to link your account to all AAA services.
Customer Service Email
There is no customer service email or contact form on the AAA website. This is one of the few sites we’ve visited that offers no contact form. We did navigate over to the FAQs section in hopes of finding a link to submit a new question. If you visit the FAQs page you can click the Ask a Question link and submit an online form. We submitted the form and asked for a customer service email…we’ll let you know when we receive a response.
We took a bit of time to call the AAA customer service number provided on the Contact Us page. The call was answered by an automated system. The system could be bypassed by pressing 0, which took us directly to a representative. The phone rang five or six times before it was picked up by an automated response to hold followed by an advertisement for AAA services. We heard a bit of music and then the call was answered by a friendly representative that was happy to answer our question about GO magazine.