Contacting 2K Sports Customer Service Center
There are gamers young and old all over the world and 2K Sports aims to provide those customers with the best sports games on the market. As of November, 2012, customers can purchase baseball, basketball and tennis games and much more from 2K Sports customer service.
Phone Contact Numbers
There are no 2K Sports customer service phone numbers listed on the official website. This is likely because game companies cannot help customers with technical game difficulties as those difficulties are not typically the fault of the game. If the game is defective, the customer can return the game to the place of purchase, according to the retail stores rules and regulations. We were able to find a number for the 2K Sports corporate office.
- Corporate: 1-415-507-7750
When it came to finding a mailing address for 2K Sports customer service we came across the same problem we found with the phone number. There is nothing listed on the official website, but the corporate address is listed elsewhere on the Internet.
2K Sports Corporate10 Hamilton LandingNovato, CA 94949
You can find details about new and existing games from 2K Sports on the official website at http://www.2ksports.com/. Customers can also order 2K Sports games online though prices for games may be cheaper at other retailers like Walmart or Amazon.com.
The 2K Sports customer service team is available on social media for simple game questions or comments. Contact the team at:
If you need help with a 2K Sports game, you can visit the support page at http://support.2k.com/home.
Customer Service Email
Email addresses are listed on the 2K Sports website. This is the only piece of contact information the company openly offers to customers, though the website does suggest customers look through the FAQs section before asking technical questions about the game.
- Technical Questions: firstname.lastname@example.org
- Customer Service: http://support.2k.com/anonymous_requests/new
- Store Help: email@example.com
There are only three available options when you contact the customer service department at 2K Sports. Press 3 and you are connected to a live agent. When the customer support team answered the call, we asked an important question relating to the products made by the company. We asked about the ESRB ratings. We could not find information on the website.
After placing us on hold for several minutes, the agent returned and provided a link on the website which discusses this topic in detail. When we were placed on hold, we though the call was ended. We expected worse than what we received. Do you care to express your thoughts on your customer service experience? Take a moment and fill out the comment field below.