Contact 21st Century Insurance Customer Service

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Contacting 21st Century Insurance Customer Service Center

The 21st Century Insurance company provides auto insurance to customers in covered areas. The company headquarters is located in Delaware, but insurance policies can be underwritten in nearly every state. In order to find out if 21st Century Insurance provides auto insurance in your state visit the front page of the web site and enter your zip code.

Contact Info:

Phone Contact Numbers

There are multiple phone numbers listed for the 21st Century Insurance customer service department.

  • Quotes: 1-877-310-5687
  • Policy Customer Service: 1-877-401-8181
  • Claims: 1-888-244-6163
  • Roadside Assistance: 1-800-439-5587
  • Homeowners: 1-877-834-7532
  • Modular Homes: 1-800-903-8114
  • Personal: 1-800-222-2007
  • Antique Auto: 1-877-618-7001
  • Motorcycle: 1-800-903-8114
  • Flood: 1-800-222-2007
  • Marine: 1-800-903-8114
  • Breakdown Insurance: 1-866-907-3308
  • Life Insurance: 1-800-327-6377

Mailing Address

Some insurance customers prefer to write to their insurance company rather than give them a call or e-mail them about a problem or concern they’re having. Mailing a letter to your insurance company may seem like the easiest possible solution but it also means waiting longer for a response.

21st Century InsurancePO Box 15510Wilmington, DE 19886

Or

21st Century Insurance Overnight 3 Beaver Valley Rd4th FlWilmington, DE 19803

Or

21 Century Insurance3 Beaver Valley RdWilmington, DE 19803

Official Website

The front page of the 21st Century Insurance website is available at http://www.21st.com/. You must enter a zip code to proceed with an insurance quote or you can log in to your account. If you’re just visiting the website to shop around for auto insurance, click on one of the links at the top of the page to move past the log in page.

Customer Service Email

When members choose to contact 21st Century Insurance by e-mail they have to visit the Contact Us page to choose from a drop down menu of topics. Topics include a billing, four submission and general questions. You can find the 21st Century Insurance customer service form at http://www.21st.com/contact-21st-century-insurance.htm. We sent a message to an agent to see how long it takes for customers to receive a response.

Our Experience

The 21st Century Insurance customer service line is voice-activated. If you press 0 when the call is answered you can skip all the options to talk to a representative. Our call was answered by Angela in less than one minute. We talked with Angela about the cost difference when switching from full coverage auto insurance to liability. She was informed and offered good general advice without pressing for information that could be used for a quote.

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Rating: 2.3/5 (3 votes cast)
Contact 21st Century Insurance Customer Service, 2.3 out of 5 based on 3 ratings
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3 Comments on “Contact 21st Century Insurance Customer Service
  1. I Have completed a AARP Driver Safety Program. I cannot find the proper website to file my paperwork for my insurance Co. to apply motor vehicle insurance premium reduction. My Insurance co. is the Hartford 21st. Century.

  2. I called for an auto quote a few weeks ago which turned out to be a lot higher than what I am now paying, so we ended the call and I stuck with who I am with. They did have the audacity to ask what I am now paying BEFORE they gave me the quote, which is a bad practise.

    Then a few weeks later I got a phone call from them saying they can do better… 1. Phone calls annoy me, 2. If they didn’t give me their best price the first time I am not interested in their game. Seems a shady way to do business.

    Now I am getting almost daily SPAM emails from them. I don’t like the way this company does business, if they are that desperate and pushy I will never do business with them although I might have if they had left it go after the first quote.

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